S.A.C. There is absolutely no reason for them to be taking 2+ months to issue a refund and I am at my wits end. ATTENTION! This review is the subjective opinion of a … Just to give you an example in Peru in a normal year 100 million passengers travel by bus in Peru. Click to learn in which cases the refund will apply. Unfortunately, Viva Air tickets are non-refundable. Read the reviews and comments on their facebook page! Browse cheap flight tickets in a user-friendly website. SpareFare is an online platform connecting people who have bought a flight ticket or a hotel reservation but cannot use it anymore, with people who are looking for plane tickets on sale and discounted hotel rooms. Read the reviews and comments on their facebook page! Date of travel: June 2019. Viva Air Group has suspended all domestic and international flights through April 27, 2020. Bottom Line: Viva Air is Not an Honest Airline. We want to offer certainty and flexibility when travelling with us. Log in or sign up to leave a comment log in sign up. I don’t have the cancel protection option, what do I do now? You are allowed to make flight cancellation requests within 24 hours of booking without any cancellation fee. When I booked a new trip to Iquitos, I did so with Star Peru. Book … STAY AWAY FROM VIVA AIR. The voucher is a payment method for the purchase of one or more Viva Air products or services provided by Fast Colombia SAS or Viva Airlines Perú SAC. If you cancel your flight between 4 and 24 hours, then the cancellation fee is $110. But with Although I requested refund from Viva Air via e-mail (it was not possible through their website), it took 3 weeks before they replied, and they constantly told me that they will give me a voucher, valid until November 2020. E.g. Viva Air may apply penalties to a refund for decease reasons. Can I get a refund for my Air Malta flight? This has happened to many, many people. Can I cancel my Eastar Jet flight? The validity of the Cuponera starts from the moment of purchase and lasts for 1 year (12 months); this period cannot be delayed or extended. The option to make changes to your ticket is available up to two hours before the scheduled flight departure for domestic routes and three hours for international routes. There is no refund for the flight cancellation made after 24 hours of booking. Then you can easily get a refund as per Vivaaerobus refund policy which is given below: Yes, it charges but only for the excess baggage, you purchase beyond your baggage limit and allowance. If notification of cancellation is made between 120 and 91 days before the start of the tour, we will retain a $250 fee. Viva Vets Viva Vet Overview Branded VivaPaks Branded Client Mailers Practice Brochures Branded Training Books; Dashboard Dashboard; Contact Contact Request Sample Our Facilities Legal Info Affiliate Form New Patients Guarantee Webinar Registration We help many travellers like you recover money from their non-refundable flights every year. An Air Canada Rouge 767 in Las Vegas. When changing the date and/or time, you have to pay the cost of reissuing the new ticket of USD 18.50 per journey and per passenger, or its equivalent in national currency. comment. Check the train or coach company’s website to find out how to claim. If you have booked a Vivaaerobus flight and want to cancel it, then you can simply cancel it as per the cancellation policy. Note that the cabins are set up in a 3 x 3 configuration, meaning you may want to select your seat if you want to avoid being in between two people. Copyright © 2016-2020 flycoair.All Rights Reserved. Cancellations must be made through the call center or via e-mail at cuentanos@vivacolombia.co until 30 minutes before the scheduled departure of the flight. Plans change, we know. Unless otherwise established herein, these General Conditions only apply to those flights or flight segments where the name "VIVA AIRLINES" and/or "VIVA AIRLINES PERU S.A.C." Contract Conditions: Those elements being an integral part of the Contract of Carriage being entered into with VIVA AIRLINES and included herein, … If changes are not made and you don't fly, the ticket will not be valid anymore, cannot be used in the future, and the money paid will not be refunded. Best Price Guarantee. Viva Aerobus is not bound to pay any Compensation or to refund the Passengers when the reasons for the delay, diversions, replacement or cancellation of a flight are due to causes non-directly attributable to Viva Aerobus such as adverse weather, Act of God, force majeure, natural disasters, acts derived from an authority with jurisdiction, strikes, air traffic control, and/or any other security reason or any other … Viva Air may apply penalties to a refund for decease reasons. Viva Air stole my refund and called me an "idiot" over the phone. 0034 93 445 97 64. Can I change the name on my Viva Air booking? It’s usually best to ask for a refund instead. For more information on how to manage ticket exchanges, refunds and other activities effectively please visit In case a flight is delayed or rescheduled for more than 3 hours, then you can also make a request for a refund. How long is my Cuponera Viva Pass valid? Also taxes, or Service Fee (administrative fees) up to the value indicated on the voucher. In case a flight is delayed or rescheduled for more than 3 hours, then you can also make a request for a refund. share. I AM STILL WAITING FOR MY REFUND. I AM STILL WAITING FOR MY REFUND. For the most up-to-date info, check for travel updates here. Once this time has elapsed, the "Cancel Protection" service cannot be provided. Experience the convenience and savings. Points of interest . 9 reviews. If you want the change for only one or some of the passengers, a reservation Split must be requested through the airline’s, You can sell your flight on SpareFare. Operates nine A320 aircraft and Lima-based Viva Air booking us 30 $ at the time of purchase instead. For low price this is the worst airline I have the Viva Peru... Policy lasts 30 days full service Airlines in Peru only a few months are most., 2020 Hotwire booking travel by bus in Peru charged us 30 $ at the airport a... 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