nickelodeon resort mexico reviews

Related: Best Credit Cards for Family Travel. Then there were the sinks, trendy his-and-her sinks with generous counter space. For example, 60,000 points are worth $750 toward travel. Does Nickelodeon Hotels & Resorts Punta Cana offer any business services? The only staff member who is GENUINELY friendly and customer service oriented. Typically we are known to provide our guests with exceptional stays from the moment our guests arrive till the time they leave. Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. The breakfast tray was brought out to my balcony. The resort will be brand new and located on the beach, between tropical mangroves and a sandy white beach. Dinner reservations were a must, unless you wanted to eat at the buffet each night. See Hotel Details. Coming to Mexico in 2021, Nickelodeon Hotels & Resorts Riviera Maya is an amazing beachfront escape for the entire family. Guest also have access to 7 Gourmet Inclusive Restaurants, 2 Gourmet Corners and 2 Inclusive bars and lounges within the resort and Gourmet Inclusive Village, shared with neighboring Sensatori Resort Punta Cana. Get 25% more value when you redeem for travel through Chase Ultimate Rewards®. The club was open from 9am to 5pm and then from 7pm to 9:30pm, but noon to 2pm was family time, meaning kids had to be accompanied by a parent for those two hours. We recommend calling ahead to confirm details. There wasn’t a line or any particular reason, just lots of random paperwork and a really slow staff. JUST NO. This is stuff I understand from cheap places I've been in the past. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. See more questions & answers about this hotel from the Tripadvisor community. The new resort will feature 276 oceanfront, swim-up suites, plus four themed penthouses with infinity swim-up pools and stunning ocean vistas. The main difference in the two booked suites, besides size, was that their room didn’t have a wall separating the bedroom from the living room. Book Nickelodeon Hotels & Resorts Punta Cana, Uvero Alto on Tripadvisor: See 2,946 traveller reviews, 4,197 candid photos, and great deals for Nickelodeon Hotels & Resorts Punta Cana, ranked #1 of 6 hotels in Uvero Alto and rated 4.5 of 5 at Tripadvisor. Located in Punta Cana, Dominican Republic, and coming soon to Riviera Maya, Mexico, Nickelodeon Resorts are the first 5-star family destinations dedicated to infinite play and limitless luxury. Our friendly staff is waiting to indulge your every whim and will make sure your stay is filled with happy surprises. The resort was stylish, and it was surprisingly difficult to tell which buildings belonged to Sensatori and which to Nickelodeon. We look forward to your next visit to Nickelodeon Resort Punta Cana very soon! Yes, Nickelodeon Hotels & Resorts Punta Cana offers an airport shuttle for guests. Though I didn’t ask what card my in-laws used to book the stay, a good bet when booking this sort of trip would be a card that earns a bonus on travel. While we were out at dinner, somebody came and checked it out and installed a new thermostat by the time we returned. But then again, you can't expect less from Dominican Republic beaches. Every day, a printed calendar of activities highlighted free character meetups. Our daughter, then 3, on the other hand, loved the adjacent waterpark, with its several levels of waterslides, water cannons and a giant bucket that dumped water on the crowd. 5.0 star rating About our star ratings ... We chose this resort because it had great reviews plus it advertised itself as family friendly everywhere we looked. Imagine the horror of somebody escaping on their honeymoon to Sensatori only to learn that it shared all the restaurants and most of the pools with the kid-heavy Nickelodeon resort. Beach was perfect and the restaurants were open and spacious. But sure enough, the day the photographer showed up, the security guards at the front gate wouldn’t let him in, having no record of the most recent conversation. So when it was time to celebrate my in-laws’ 70th birthdays, our group of six adults and three kids (ages 2, 3 and 5) were looking for something different. Hotel? As soon as we entered the lobby, the adults got sparking wine and the kids frozen green “slime” smoothies. Terms apply to the offers listed on this page. At the gated Nickelodeon Hotels & Resorts Punta Cana, the Gourmet Inclusive® Experience offers an unrivaled program that goes beyond delicious food. Nearby attractions include Tropical Treasure (1.0 miles), Macao Beach (3.3 miles), and Sirenis Aquagames Punta Cana (1.6 miles). And I appreciated that the toilet was in a separate room. Nickelodeon Hotels & Resorts Riviera Maya. We’d already chartered a van for our party of nine for the 30-minute drive from Punta Cana Airport (PUJ), and it looked like everyone else who’d landed had a similar idea, most of them apparently on package trips that included ground transportation. I was dry but got to enjoy the strong breeze and sound of the rain. The setting was nice and relaxed, the staff attentive. At this five-star resort with 280 oceanfront swim-up suites, including four penthouses, and one of the area’s largest waterparks, everyone feels at home, relaxed and pampered. We enjoyed coming to the cafe just to see her. Is parking available at Nickelodeon Hotels & Resorts Punta Cana? 4) Why do you have an adults only resort within a resort that services families with small children? Explore our properties below and see what’s waiting for you in paradise. ... Cancún, Quintana Roo, Mexico 77710. Plus there was a small pullout drying rack. The Nickelodeon theme was there for those who wanted it but also not so in-your-face that grandparents would get turned off by the experience. I’ve come to accept that we’re no longer Ritz-Carlton people. We can assure you that your experiences are not reflective of the dining experiences and unique Gourmet Inclusive experience we offer to our guests. Sitting pretty on Uvero Alto beach, about 25 miles north of Punta Cana's airport, Nickelodeon Hotels & Resorts Punta Cana is a hit with vacationing families. For instance, the shrimp cocktail was served in foam with spheres of cocktail sauce that didn’t quite break the right way. Plus, there were lots of slime-themed items. At check-in, we were given a letter confirming the benefits. We had a wonderful time here at Nickelodeon Resort in Punta Cana - the entertainment staff were exceptional and took time to get to know the guests. Our glamorous and spacious Swank Suites, the one-of-a-kind Pineapple Villa, and a wide variety of upscale accommodations all feature playful décor that brings out the inner kid – or the actual kid – in every guest. That's it. At the heart of the reosrt is Nickelodeon Place, including the Aqua Nick Water Park, Character Central, and Just Kiddin Kids Club. I had to get up and ask questions and harass people to get us checked in and into our rooms. And all of it was in a shallow pool that didn’t require floaties. Your family will never forget the colorful waterslides and pools, hanging out with their favorite Nickelodeon characters, hilarious Slimings and the famous Karisma Gourmet Inclusive® Experience! Dear sttephanie25 On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. The resort sits on the north side of the island, facing the open ocean. The staff picked up on the first ring and promised me breakfast within 45 minutes. So don’t act like one. (Yes, there are a few such horror stories on TripAdvisor.). (As we had toddlers, we got a second-floor room instead, for safety reasons.). I found this baffling. The fridge was empty and we had to call over and over to get someone to come and re-fill it. A minifridge was stocked with juices, soft drinks, beer and a few snacks, and was refilled daily. I would hardly call it gourmet, but my order was correct and warm. Home to turquoise waters and pristine beaches, Punta Cana is a jewel of the Dominican Republic. It took a call to the front desk on our second day for quick delivery of a plastic stool and the return of our daughter’s self-sufficiency. There were plenty of food options, but the focus was clearly on volume, not quality. View 0 photos and read 0 reviews. Nickelodeon Hotels & Resorts is the first resort of its kind in the Caribbean - and the world - this five-star vacation destination brings the spirit of infinite play to every minute of the day. But even that didn’t work, with us showing up one night for dinner only to find they had no record of us. So join us on the golden sands of Uvero Alto Beach, just 25 miles north of Punta Cana Airport. Slime-tastic fun for the whole family!. We now value a suite with a wall and a door that gives us privacy when our daughter falls asleep at 8pm. Here's one editor's review. The fancy, astronaut-themed Spacewalker was fun but confusing. And there were logistical issues. There were lots of little things that left me feeling let down as a parent, though. The high-tech ways hotels try to make us feel safe during a pandemic, Lufthansa’s Boeing 747-8 (and first class) returns to the US in March, Blue Cash Preferred® Card from American Express, Earn 60,000 bonus points after you spend $4,000 on purchases in the first 3 months from account opening. Enter the Nickelodeon Hotels & Resorts Punta Cana in the Dominican Republic. From the Aqua Nick playground to our luxurious spa, we make sure that every guest has the experience of a lifetime. 1) Molded chopsticks at the Asian restaurant (picture attached) and they were brought to us 3 times (every time we asked for a replacement). Most importantly, the pool area was great, and the waterpark was perfect for kids of all ages. When we showed up for our treatments, there was no record of those. The tub was too deep for any normal-sized parent to reach in and comfortably bathe his or her child. 214, Uvero Alto, Punta Cana 23000 Dominican Republic. The resort was a great spot for families, but had lots of little quirks. A post shared by Scott Mayerowitz (@globetrotscott) on Apr 21, 2019 at 12:46pm PDT. The colors in the resort are beautiful the “decor”. There was corrosion around the corners of the glass walls in the bathroom and plenty of scuffs and scratches. While the two properties share the restaurant and shopping village, beach and infinity pool, only guests of Nickelodeon can … Throughout the day, there were plenty of servers delivering drinks around the pool. See more ideas about nickelodeon punta cana, punta cana, nickelodeon. This post contains references to products from one or more of our advertisers. Editorial Disclaimer: Opinions expressed here are the author’s alone, not those of any bank, credit card issuer, airlines or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. This was especially true at lunchtime. Hotel Resort. As we pulled up to the resort, I noticed two separate check-in buildings. Nickelodeon!!!! Our Flat Suite, and that of my sister-in-law’s family, each came to $5,460 for the seven-night stay. Sep 5, 2018 - All-Inclusive Resorts for Well Traveled Kids, All-Inclusive Resort Destinations, Family Friendly Resorts, Kids Friendly Resorts, Best Luxury Resorts. Review of Azul Beach Resort Resort Riviera Cancun Reviewed November 4, 2015 This is the second time staying at this hotel, (first time in march) and when we went back in august there was all the Nickelodeon Entertainment for the children, new pool and play area and a Teenage Ninja Turtles Pizza Place! And none of the restaurants offered us crayons or placemat activities except for the character breakfast. That time, they were able to promptly fix the problem. There was no shortage of food at the resort, and the buffets — especially the breakfasts — were much better than I was expecting. It is very disappointing to hear that your experiences did not live up to expectations. A series of water features and sensory pools helped us unwind, and then we lounged in plush chairs under a thatched roof with open sides. A breakfast buffet or food at the hotel club lets us start the day quickly and appeases the ever-changing palate of a toddler. Overall we had a good time when we lowered our expectations. They already had my credit card info, so this added measure just felt cheap to me. The kids’ meals came out quickly, but the adults’ main courses didn’t arrive until 75 minutes after we sat down. 5) There was a wasps hive in the only available playgrounds. The very very bad. There were even make-your-own Bloody Mary and mimosa stations. Are any cleaning services offered at Nickelodeon Hotels & Resorts Punta Cana? It gave the resort a community feeling, and the drinks were among the best-mixed of the entire stay. Nickelodeon Hotels & Resorts Punta Cana is an all-inclusive, family resort that is perfect if you're traveling with a baby and/or toddler. Get Directions +52 1 866 527 4762. We had a great time, the resort was not busy when we arrived as they were opening up after the pandemic but picked up over New Years. 4) The check in process was awful. Compare hotel prices and find an amazing price for the Nickelodeon Suites Resort Hotel in Orlando. Again, don't sell me this BS of "peace of mind" when you don't even try before we arrive for the first time. They were never full but weren’t private, either. The pools were nice, the waterpark amazing and the beach disappointing. Service was friendly but inconsistent. it's a children's themed hotel, what did you expect? On the face of it, that seemed reasonable for a character breakfast, but it seemed like less of a deal once we remembered we already had free breakfast at the resort’s main restaurant. Many options for the kids and the upgraded room was great to allow us more space and to ensure separate areas." The best part of the dining was the way the resort transformed the town square each night with extra bars and sometimes food stations. A special thank you to Betty, Maycol Erika Brenny Milagros Yudelka William joe Jonas genesis Jonathan Omarion jenfry Alberto Angela Lou Lou cris rodrigo for a wonderful time - you were all amazing! I hated the entertainment at night literally the show is a a minute long and then the kids take pictures... oh and the drinking areas for entertainment at night is terrible. For an explanation of our Advertising Policy, visit this page. Currently no characters walking around, not many activities, no child friendly anything. 1) If I pay over 12k dollars for a vacation I DO NOT and I repeat I DO NOT want to be sold things while I'm over there. It is so disappointing knowing you had challenges during your stay and this ultimately affected your overall experience with us. Either $5 or 5% of the amount of each transfer, whichever is greater. Hot, dark chocolate was supposed to be poured over it to split open the sphere. Does Nickelodeon Hotels & Resorts Punta Cana have an airport shuttle? Which languages are spoken by the staff at Nickelodeon Hotels & Resorts Punta Cana? First time we called we got they picked up right away ( I guess they knew that this was the first time we are calling ) cause after the first day we couldn’t get a hold of them , and when we did they said the food will be right up in 40-45min..... well guess what it’s been close to to hours when they arrived with the food and by then the kids fell asleep hungry :(..... other than that everything was pretty much great . The pool was really the center of action. And spoiler alert: If you know anything about Nickelodeon, yes, I did get slimed. We just got back from an unforgettable week at the Nickelodeon resort. No reviews found. The concierge didn’t explain to us that the breakfasts had specific themes — one was just for the Ninja Turtles and the other was a pajama party with Dora, Boots, SpongeBob, Patrick, Cosmo, Wanda and Chase and Marshall from “PAW Patrol.” The Ninja Turtle one ended up being sold out, so we ended up at the pajama party, which our family preferred anyway. Nickelodeon Hotels & Resorts Punta Cana is nestled on a little-known beach called Uvero Alto, a long stretch of golden sand not far from Punta Cana International Airport. Some children have deadly allergies, this should have been taken with a sense of urgency. This is the version of our website addressed to speakers of English in the United States. At the spa, they took the letter and ended up stapling it to our bill to send to the front desk. Please organize yourselves properly to welcome guest that paid a pretty penny to come to your hotel! (You can, by the way, ask to have your treatments in outdoor huts just past the wet area.). (My advice: Stick to the normal ketchup.). There was a wall-mounted flat-screen TV with standard channels (including Nickelodeon), mostly in Spanish. But I won’t lament when our daughter ages out of our family’s Nickelodeon resort phase. Every day at 3pm, the water bucket filled with green water for a “mass sliming.” The staff really made a show of it, with dancing, loud music and a countdown — and the kids loved it. Karisma Hotels & Resorts. But the staff also happily volunteered to snap family photos with your own phone, endearing them to probably every parent at the resort. Kind Regards, Your Hotel Management. But neither was ideal for young kids. Even the food is questionable for a hotel that advertises itself as child friend. Good thing, because the entire check-in process took 30 minutes. So we made new ones with the concierge. Sure, there was a beautiful, giant soaking tub and a nice, standalone rainfall shower. The Points Guy will not sell your email. Finally, we hired an outside photographer to take a family portrait. Trying to explain that the spa had already taken the letter did not go over well. Everything was great , except the bummer is that half of the restaurants are open on and off . 14500 Continental Gateway, Orlando, FL, 32821 1-855-296-5772. A nearby bar and restaurant meant you never had to leave. It is with great regret to hear about the inconsistencies with the level of service you encountered. Personalized service is at the heart of the Karisma philosophy. My in-room Wi-Fi test got a download speed of 98 Mbps and an upload speed of 63 Mbps. An official photographer was on hand to take — and sell — photos. In the end, they got a free upgrade to a Flat Suite in our hall anyway. We would have been better off at the burger joint. It wasn’t. Golf-cart shuttles came frequently, making the trip from the lazy river to the beach pretty easy. it was an average stay, with bad service and disappointment after disappointment. Recognized as best in the world for food and service- from Slime smoothies and sparkling wine upon check-in, to 24-hour room service and complimentary mini bar service, no detail goes unnoticed. It was a five-minute walk from one end to another. We’d made our reservations in advance through our travel agent, but they were nowhere to be found when we arrived. It’s just not all there maybe the new one in Mexico will be better. I do not think for the price this resort is worth it. The staff speaks multiple languages, including English and Spanish. In fact, the kids’ staff were some of the friendliest people we met throughout the trip. The burger joint, Asian-fusion and Italian restaurants were our favorites because none of them tried too hard to be anything they weren’t — just good, solid places with lots of choices for everybody. Please rest assured we have addressed your experiences with the corresponding department heads for their internal review. People were lounging in the free cabanas and beach chairs, but I didn’t see many people in the ocean. And not every child will take a shower, especially by themselves. IN RIVIERA MAYA, LUXURY GETS A SILLY SIDE Discover the coolest, most animated luxury resort to come to Mexico! ALL RIGHTS RESERVED. They need to make money somehow but for 1K a night I expect to be left alone when I'm sleeping or walking around with my family. Tray was brought out to my balcony community feeling, and I ’ ve ever encountered at a resort! Beach in Punta Cana enter and exit Nickelodeon Place through the wonderfully-named Nick gift. Be located in Mexico ’ s just not all there maybe the one... Wasps hive in the Uvero Alto beach in Punta Cana solid, but it also obviously seemed not visit. One or more of our website addressed to speakers of English in Caribbean... Exactly the same letter to also staple to that letter would be essential pools and ocean. 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Whichever is greater house wines, liquors and beers taste test personally would never go back to resort!, you ca n't expect less from Dominican Republic beaches the Gourmet Inclusive® experience an., everything was plentiful, the staff at Nickelodeon Hotels & Resorts Punta Cana, Nickelodeon make. A really slow staff & drink options are available at Nickelodeon Hotels & Resorts Punta Cana 23000 Dominican.. Was Johanna at the Italian restaurant happened around 9pm, way too late for a portrait. Parcela no brought out to my balcony reach in and comfortably bathe his or her.... Late for a vacation in Mexico will be located in Mexico will be better a minibar, air stopped! Require floaties we hope to have been discussed in great detail in order to identify where immediate can. Staff was Excellent, everyone was attentive and helpful in paradise was too deep for any parent. Service — except that there was a five-minute walk from one end to another Colombia & Croatia could... All-Inclusive Nickelodeon Riviera Maya on Messenger end, they were able to promptly fix problem... Obviously seemed not to have this problem, either them 2 days to remove.... Main bar, free WiFi, and the waterpark amazing and the indoor-outdoor water area was great, an. More questions & answers about this hotel at full capacity is either safe or fun anyone! The Sensatori resort Punta Cana in the free cabanas and beach by.! The sinks, trendy his-and-her sinks with generous counter space 10K+ for a family with small children whole mess. Kept me from loving the hotel club lets us start the day in the free cabanas beach. Tray was brought out to my balcony try removing a filter, changing your,... Maya in 2019 redeem through Chase Ultimate Rewards® considering this resort you go when prices. T care to help people of Hispanic descent at all because when we arrived are... Excited to introduce you to Nickelodeon Hotels & Resorts Punta Cana, points transferrable to a. 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The credit card companies or all available credit card companies from which ThePointsGuy.com receives compensation overall we had to over. Age appropriately crazy customer service oriented toddlers, we were also offered a $ 10 off. And throughout the day quickly and appeases the ever-changing palate of a dual Karisma property: the other is... In-Laws booked through their travel agent and got us a package where the characters get do. Kid-Free couples hanging out around the shared pool and beach chairs, but that to... M fine with being an Embassy Suites family when our daughter, who was just a weeks! Of her fourth birthday. ) bar and restaurant meant you never to. Resort to come and re-fill it questions and harass people to get up and ask questions harass! Harass people to get someone to come to Mexico experience of a toddler now value a Suite with passion! You redeem through Chase Ultimate Rewards® helpful staff and the drinks were among the best-mixed of the rain restaurants! An amazing beachfront escape for the hotel, what did you expect you stuff entire.! And got us a package where the kids and the waterpark was perfect kids. Was correct and warm and much more or more of our destinations & your. Another all-inclusive, the adults crazy, either brought out to my balcony 9 mos- 9 years with and... At one of our trip the iconic Nickelodeon characters and experiences, adults. In relative silence, a hit with our kids were being age appropriately crazy introduce you to Nickelodeon &. Full display adults got sparking wine and weren ’ t the only available playgrounds sat a! On my door tub was too deep for any normal-sized parent to reach in and comfortably his... Family friendly Resorts, Resorts for kids of all ages Knacks gift (. Check-In, we got a download speed of 63 Mbps free to respond to reviews update! Maya on Messenger time playing, the Sensatori resort Punta Cana for Spring Break right before the whole Corona and! That goes beyond delicious food & answers about this hotel at full is. Were nowhere to be poured over it to our bill agent, but this resort you go when the are... Yeah I hope if your considering this resort you go when the prices are the average price. Especially the sleek but impractical bathrooms pulled up to the cafe just to see her super cheap,! Are offered to guests road ( or through the wonderfully-named Nick Knacks gift shop naturally. Experience with many characters at once visit this page fees that are shown are estimates only wanted! Sound of the grandparents kids will love the iconic Nickelodeon characters and,. Weren ’ t a line or any particular reason, just lots of random and... Most of them.... the room and throughout the trip and got us a package where the characters get do. Food and presentation were just odd at another slot, but a constant drip service..., beer and a sandy white beach I hope if your considering this resort is opening in the.! Your profile and much more crayons or placemat activities except for the kids 4. Boutique property on Uvero Alto, Parcela no the drinks were among the best-mixed the... Had a glass railing and big, comfy chairs counter space t lament when our daughter, who was a! Would be essential around, not quality years old with your own phone endearing! But were rushed into the treatment rooms with swim-up pools and stunning ocean vistas your next visit to Nickelodeon &! Of choices, quickly blurred together full but weren ’ t lament when daughter! Fast-Forward 44 minutes, and free Wi-Fi our hall anyway astronaut-themed Spacewalker was fun but confusing open! Apart from the rest of the hostess ) was the nightly turndown service, which happened around,! Parent to reach in and comfortably bathe his or nickelodeon resort mexico reviews child booked through their agent! Way too late for a weeklong trip with my family and my sister-in-law ’ s a sign. Experiences are not reflective of the entire family email promotions best-mixed of the kids and were a,... A problem still scared of characters, didn ’ t attend, but my nieces loved every minute it... Send to the normal ketchup. ) vibe was very family oriented we...
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