another way to say happy to help

Anonymous. Getty Images. We're happy to help in any way we can. It tells the customer: You are right. Many are walking right up to that line.”. And because this phrase became so overused by companies who didn’t really seem to mean it, it became one of the most hated expressions. Yep! Other Ways to Say HAPPY BIRTHDAY, Creative Ways to Say Happy Birthday; Have a fabulous birthday! This English lesson you will learn some different words that mean happy. So, they are happy to help; in fact, happier than happy, but apparently not ecstatic. Many of us use it to respond to customers on a daily basis and, often, we say it without taking any further action.”, As an alternative, Sarah says to “try replacing customer feedback with customer insight to put a more positive, authentic spin to your support interactions. So we’ve tried to take some of the pressure off by thinking up 60 different ways to wish all the people in your life a happy holiday. After all, providing great customer service means knowing exactly what to say and the best way to say it. there isn't a word to express happier than happy without going hyperbolic and being ecstatic, unfortunately. When you're job searching, you'll have many different opportunities to say thank you to those who help you and to prospective employers. 1. It’s such an empty, copy-paste phrase that shows no real human touch, and it’s pervasive in the CX industry. Use internal notes and a deliberate handover process to make the transition as seamless as possible. tickle verb. It was nothing. Smooth that transfer process for them by explicitly confirming that you are up to speed on the situation and will help them move forward. Most customers don’t speak up, so you should cherish those who do. Customer support teams are in a wonderful position to be able to actively thank customers for their business. He’s SUPER happy! Most blog posts on dealing with customers will tell you to thank them for their feedback. One easy way to mix things up is by wishing your friend or family member happy birthday in a different language. Example: I can still grind it out and say howdy to people. When you do a favor, and someone says "thank you," the automatic response is "you're welcome." warm the cockles (of someone’s heart) phrase. Uncertain about what to say? But communication is hard, and it’s even harder when you’re trying to make the mundane memorable. A few years ago, Apple’s training manual of “forbidden customer service words” was leaked to Gizmodo. https://textranch.com/84229/i-am-happy-to-help/or/i-would-be-happy-to-help Reading Calvin and Hobbes comics is amusing; Droll – Probably not something that would actually make you laugh, but that is funny from an intelligent standpoint. Whether it’s by a voice-operated call center menu or a chatbot helper, customers hate being told that they aren’t asking their question quite right. informal to help someone to forget their problems. I wish you a wonderful birthday! Wishing you a day that is as special as you are! behaving in a way that shows you care about other people and want to help them. This is one to keep close as critics and complainers on the web are all too common. Let’s say you were the person who had an unpleasant experience and someone took the time to ensure your issues were resolved this is the best way to express gratitude and thanks. Fuck off! good-hearted adjective. Search we're happy to help you and thousands of other words in English definition and synonym dictionary from Reverso. : The study reveals that most startups go belly up within the first four years, [Fig.] By showing you’re free, you take care of this worry. 43. “‘Thank you for your feedback’ is by far my least favorite customer support platitude. Why You Shouldn't Say 'You're Welcome' 11/13/2013 07:31 pm ET Updated Jan 23, 2014 The script is so deeply ingrained that you don't even need to think about it. Maybe they don’t want to be a burden, or maybe they think you don’t care. However, this order was botched beyond belief. A genuine thank you is rare, but it’s a very simple, positive way to build a stronger relationship with the people who really do pay the bills. Just like in other relationships, actions speak louder than words. "As you progress in your hiring process, I would be happy to meet again to further discuss my fit with your firm and to get better acquainted." Not at all You’re welcome. “I will be happy to help.” “I am happy to help”. No way. Simply state that you’re going to find out the exact answer they need, and then do just that. Whatever the reason, you need to let them know that you’d be happy to hear them out. I’d be glad/happy to make the reservations for you. Synonyms for very happy include ecstatic, elated, enraptured, euphoric, rapturous, entranced, joyful, joyous, rhapsodic and transported. 30 In-Depth Customer Service Training Resources. The customer service phrases you’ll want to avoid usually involve fall into one of three categories: You may be well-intentioned when you use one of the following eight phrases, but because they can come across poorly to your customers, you’re better off avoiding them. May you birthday be filled with laughter! Approaching this situation with care is important because you don’t want to walk away as the bad guy. This English lesson you will learn some different words that mean happy. (Yes, cool can really be used to say yes or to show agreement.) The best way to sincerely offer help is to notice what might be helpful, and ask if they will let you do that for them. You should not say, “No, we’re not building that.” It may be true, and it’s totally fair, but it comes across as uncaring. I enjoyed being told . Have a fabulous birthday! So, help yourself to this collection of alternative ways to say “happy birthday!” Break the norm and add some spark to the celebration. to make someone feel happy. To begin with, our integrations…”. I’m liking what I’m seeing so far! Somewhere in the history of customer service, it became mandatory to apologize for any inconvenience — or even the possibility of inconvenience. To delight, or to give pleasure or satisfaction to. Instead of focusing on what you can’t do for a customer, focus on what you can do. WhatsApp. As chatbots are becoming more commonplace in customer service, it’s important to take into account how they are communicating. When a problem has been resolved or a question answered, take a moment to appreciate the customer for choosing to work with you. gratified. Because an apology is meant to repair a relationship, a bad apology can actually do more harm than no apology at all. After all, most support conversations are pretty standard: “I have a problem,” and “Let me fix that problem for you.”. To help improve your writing skills it is important not to repeat words in your essays or stories. This is one of the primary reasons The Wall Street Journal says that everyone hates customer service: “Today, companies crunch data and use artificial intelligence to determine exactly how angry a customer has to be to bolt. From being told to call a 1-800 number on Twitter to a brick-and-mortar cell phone store saying you need to call to cancel, unfortunately, it’s commonplace. Nothing delivers quite like consistently delightful communication. This one says “Hey, my inbox is always open!” Down the line you may build something that solves their problem in a way they hadn’t thought of. Other Ways to Say “Happy Birthday!” Many happy returns! To be a happy camper: He’s a happy camper in his new job. Finally, never thank your customer if they’re not satisfied with the conversation so far. Have a great one! You got it. That’s all right. Anytime. Mention it. With Help Scout you can share email inboxes with your team, chat with customers, and create self-service content — all in one place. Other than being a chic way to wish someone a good birthday, you can also try picking a language that your friend knows. gratify. – user3065 Apr 18 '17 at 18:38 3 @barrycarter The antecedent of this can be in another sentence, or understood from the context. Within the manual, Apple’s legal team suggests alternatives to common customer service phrases that might rub customers the wrong way or lead to a legal issue. You’re letting them know they have your ear and that they’re free to share more of their frustrations with or use cases for your product. We’re telling stories of companies spearheading a more thoughtful way of doing business, while showing the world you can be successful without sacrificing your values. If you’re using chatbots for customer service, ensure that they are able to interact with human communication and that their automated responses are well thought out. They’ll have “odd” demands you may not be able to relate to, but you should at least try to understand where they’re coming from. Different words to use instead of happy. Ending your emails without a closing message can be risky as it’s not inviting the customer to share further issues — issues you sincerely want to hear about. I really appreciate the kind words about our blog — we do try our best to stay relevant and helpful. To delight, or to give pleasure or satisfaction to. Grin from ear to ear: How would you feel if you just won a big contest or got something you really want? I see your perspective, and I understand it.”. Whether you’re posting holiday marketing videos to boost your business or sharing seasonal love from yourself or your family, add just one greeting from the list below, or mix, match, and make changes to come up with your own personalized … It takes time to formulate a genuine apology that can heal your relationship with the customer, but it’s worth it. in seventh heaven. You can also offer to do something with "I'll be happy to ___". q-cycling.com. The biggest mistake to make is turning the situation into your situation: “I’m so sorry, I’m new!” or “Sorry, I’ve never been asked that before!”, Instead, keep the focus on what will be done to get the answer: “Great question! You got it. 2 0. That’s why asking to “understand more” about a customer’s situation is a nice kickoff. Show them you care. my pleasure. In a more businesslike setting, it could seem more like a stern warning: “I expect a reply.” 4 Always happy to hear from you. “My personal pet peeve is ‘Can I help you with anything else today?’ when the person was unable to help me with the thing I first contacted them about,” says Brian Levine, another member of the Support Driven community. On the other hand, using the wrong phrases can make an otherwise exceptional support experience feel impersonal. I’m learning to limit my commitments. One great way to make others feel happy in English is to compliment them. I wish you a wonderful birthday! Just writing a simple ‘thank you’ note, or saying a few special words will go a long way, and be remembered for years to come. Humans are pretty good at picking up on social cues. But instead of resorting to an overused, disingenuous expression, be specific and direct. cheerful - You in a cheerful mood today. It's a basic rule of politeness, and it signals that you accept the expression of gratitude -- or that you were happy to help. if something tickles you, it makes you feel pleased. Another word for unhappy. You’ll need a way to dig deeper into their criticism without stooping to the abrasive language they tend to use. He was gratified to see how many people showed up for his performance. You have to say “no.” But you can at least empathize and acknowledge that people use your product in many different ways. Haberday! In a more formal environment you can say “I’m glad to help you” or the hardcore-formal “I’m glad to have helped you” |I am more than happy to help you is perfectly fine in either situation. For example, you can say this to someone who's visiting your company from another country: I'd be happy to show you around, if you'd like. q-cycling.com. Moira West. Like a dog with two tails. Find more ways to say happy, along with related words, antonyms and example phrases at Thesaurus.com, the world's most trusted free thesaurus. May your birthday be filled with laughter! If you can understand where the customer is coming from, you’ll be able to have a more fruitful conversation. Haberday! Greg is a writer, marketing strategist and alum of Help Scout. Check your Grammar ›› Facebook. Microsoft found that most customers have used more than three different communication channels to get service. You can say “I’m glad to have helped” “I’m happy to help you” “I’m happy to help” |It’s neutral, but leaning a bit to informal. I felt like I had let my friend down, and it made me frustrated in a situation I otherwise would have brushed off. My pleasure. You tend to smile when you’re happy. Another way to say this is that a patently unreasonable defect, once identified, can be explained simply and [...] easily, leaving no [...] real possibility of doubting that the decision is defective. Would’ve loved to. When someone apologizes and seems insincere, we can sense that. Have a good one! Of course. “I will be happy to help.” “I am happy to help”. Example: He extended his hand as a greeting. Another word for glad/happy? I’m sorry, I was beyond annoyed. in good spirits. 1. A remarkable year to come! No phrase is a set of magic words that will automatically improve your customer experience. It doesn’t take ownership and it doesn’t admit fault. Empathy always makes hearing the “no” sting a little less. Not knowing the answer to a question is a difficult scenario for anyone to be in, especially if you are new. Oh anytime. Here’s a quick personal story: I ordered a birthday gift for a friend of mine from a hobby site. Sure thing. glad to be of help. RELATED ARTICLES MORE FROM AUTHOR. But you have to identify root causes if you want to use feedback to its full potential. Sharing feedback with a company can sometimes feel like shouting into a black hole. Okay. It can be used to not just … more than happy (=very willing): I’d be more than happy to help. Another way to say Happy To Help? Wishin you many more candles to blow. I’ll find that out for you!” Not knowing the answer to a question is a difficult … It’s unbelievable.”. Smile. In a more businesslike setting, it could seem more like a stern warning: “I expect a reply.” 4 Always happy to hear from you. Of course, this doesn’t mean you shouldn’t sing the happy birthday song at all; you totally should for sake of keeping tradition alive. Have a great one! The customer only cares about the first two. For example, “I know you have a ton on your plate right now, would you let me…” …clean the kitchen, do a load of laundry for you, gas up your car, etc. Example: Hey, what’s up?Why are you so angry. It’s alright. Upset customers are driven by emotion — not logic — as I was in that instance. It never hurts to showcase that there are competent, friendly, and passionate people sitting at the other end of the screen. I’m happy to answer any and all questions you have about the product. "Another potential negative result is where we end up acting one way while feeling differently," Dr. Schofield explains. Sure. I can’t begin to count the number of times I’ve gotten in touch with a new company only to receive a robotic response from some person replying from their support@dontcare.com email address. 36. Share . This is another closing that can sound pushy in the wrong context. (Yep is another informal way to say yes like yeah.) Platitudes about the importance of your call are simply in place to sound polite. All the best to you and the years to come. Often, support conversations need to be handled by more than one customer service team member due to a shift changeover or a question that requires special handling. Using a friendly tone of voice goes a long way in creating real customer engagement. 60 Different Ways to Say Happy Holidays in Your Next Video. Consider if someone tweeted this about your company: “The way Company X handles (feature) is freaking ridiculous. All the best to you and the years to come. 2. No one likes to be told no. Winnipeggers happy to say goodbye to 2020, yearning for hope in 2021 Winnipeggers are more than happy to end the year 2020 with a bang, and welcome 2021 with hope. happy to assist. Most customers can name at least one “missing” feature that would improve their experience with your product, but you can’t acquiesce to every feature request without your product turning into a bloated, unusable mess. 37. Even if you aren’t being directed to an ancient fax line to contact the right department, being shuffled around through other companies’ bureaucratic processes is infuriating. When you write a thank-you note after an interview , the gesture shows appreciation for the employer’s interest, time, and attention, reiterates your enthusiasm and interest in the job opening, and reminds the employer about … I was charged for and sent two orders instead of one, it was sent to my house when I specified my friend’s address, and as the cherry on top, it was sent late. I will finish it this afternoon. You may innocently ask the customer, “Why would you want that?” But phrasing your question that way feels abrasive and uninviting. New and Different Ways to Say “Happy Birthday” A million magic wishes to you! :) Feedback and help/suggestions is/are always loved..... thanks! Blow the candle and make a wish. ... (To my ear, "glad" is slightly more informal than the other two.) But if it gets pulled out at the wrong time, it can infuriate customers who don’t feel like they got any help in the first place. Understand i'm happy for you meaning and enrich your vocabulary Babylon English-Arabic happy to help تسرني مساعدتك. So, help yourself to this collection of alternative ways to say “happy birthday!” Break the norm and add some spark to the celebration. Happy: coming or … Never say “If I recall correctly” or any other variant of "maybe,” “perhaps,” or “I’m pretty sure.” Don’t guess for a customer. q-cycling.com. “Unfortunately” becomes “as it turns out”. Not able to fit it in. I’m a season of NO. Not every customer will tell you that they are walking away unhappy — in fact, few will. caring adjective. Sarah Chambers, a customer service consultant and the founder of Supported Content, also contributed to this article. 1 decade ago. No worries. 17 Things Extremely Happy People Say Every Day . All the best! Absolutely. Nous sommes une agence de voyage full-service et il nous ferait plaisir de vous aider à organiser votre voyage complet. You say “congratulations,” right? All rights reserved. A person is happy in a grateful way. Instead of happy why not use.... To help improve your writing skills it is important not to repeat words in your essays or stories. In a 2019 report, Forrester predicted that “human resistance against ineffective chatbots is on the way, and a groundswell of jaded customers will crowdsource tips for end runs around chatty chatbots.”. Something you enjoy that makes you happy (not always funny) Cat videos on YouTube are entertaining: I could spend hours watching them! Many more happy returns! The last part of the lesson is an A to Z of words that mean happy. glad to help. Who can fault you for kindly asking for additional feedback? Great support is defined by genuine empathy. In everyday speech, I'd prefer "help you with this" or "help you on this matter", since "help you on this" sounds a bit awkward (maybe just to me). Repeatable phrases are helpful for bringing consistency to customer service. Hey, What’s up? “I would be happy to help.” “I was happy to help.” All of these are correct in the right circumstances. Synonyms for very happy include ecstatic, elated, enraptured, euphoric, rapturous, entranced, joyful, joyous, rhapsodic and transported. cheerful, cheery, merry, joyful, jovial, jolly, jocular, gleeful, carefree, untroubled, delighted, smiling, … “I would be happy to help.” “I was happy to help.” All of these are correct in the right circumstances. I will get it to you this afternoon. However, understanding which phrases create warm feelings and which come across as impersonal is an important part of thoughtfully responding to customers. Oct 19, 2020. Amusing – Another formal term for funny, similar to diverting or entertaining. or.... "It pleases me to hear you say that." So along with a gift or a nice card, say happy birthday in a new, unique way! We smile because we’re happy, and smiling causes the brain to release dopamine, which makes us happier. 40. The way you say it would depend on what you are saying thank you for. 42 synonyms of happy from the Merriam-Webster Thesaurus, plus 148 related words, definitions, and antonyms. Find more ways to say unhappy, along with related words, antonyms and example phrases at Thesaurus.com, the world's most trusted free thesaurus. If your email has a friendly tone overall, then the sign-off will sound friendly. ! Morning/afternoon/evening. 41. Home » All Lessons » Learning English level 1 » Happy different ways to say happy. The only customers who will mind the small delay to get the right answer are those who weren’t going to walk away happy in the first place. I was upset, and she should have known to empathize with how upsetting that must be for me. Using the right customer service phrases in even the most straightforward support interactions can transform a good customer experience into a great one. I would really appreciate some thoughts on another/better way to express the second part of this sentence since I have already used that phrase previously in the email. Let me check our documentation so I can get that answered for you.”. I wish you a wonderful birthday. That’s why I end 99% of my messages with, “Let me know if there’s anything else I can do for you. kind, helpful, and sympathetic towards other people. H. happy. Pinterest. By saying ‘no’ you’re making frustrated customers more difficult to deal with.”. Claire Littell, a member of the Support Driven community, says: “I specifically hate ‘I apologize for any inconvenience this may cause’ because it completely fails to acknowledge that there is an actual problem that is affecting you and causing trouble for you.”, “Of course this problem is inconvenient,” agrees Johnathan Lyman, another member of Support Driven. Apple Geniuses are trained to take something that might sound negative (like a replacement part being out of stock) and turn it into something positive (“As it turns out, they can order that part for you! But you can at least do it nicely. Whenever you’re able to put the spotlight on what will be done rather than what’s happened, you’ve made a smart move. 44. 42. if you are happy to do something, you are very willing to do it I’m quite happy to do some of the cooking. When you say, “I understand how (blank) that must be,” the word you use to fill the blank will greatly affect the tone of your message — one that is obviously being used with an upset customer. https://textranch.com/260999/id-be-happy-to-help/or/ill-be-happy-to-help They anticipate having to repeat all of their previous conversation with a new person. Phrases After Thank You – the ‘Thanks’ Extension Build a world-class support team that drives company growth and customer retention. Darn! I hope you have a fantastic day. But imagine answering a genuinely enthusiastic request with a blunt “no.” That stings. Focus on getting that resolution first; a thank you that comes too early can seem insincere to an upset customer. This is where “May I ask why that is?” comes in handy. While it won’t pacify every vitriolic commenter, it always puts you in the right. please feel free to contact us. At the very least, offer these customers your thanks by replying with a “Thanks so much for the heads up!” or “Hey, I really appreciate you taking the time to bring this to our attention!”. But it’s actually a two-way street. 38. I. in a good mood. A remarkable year to come! OTHER WAYS TO SAY “YOU ARE WELCOME” IN ENGLISH No problem. But if you're just trying to avoid sounding formal/stuffy, those three are just fine. However, never tell customers that you’re passing on their request if it’s not true. To entertain or amuse. Means to express great happiness for or about something. … Then she tells you that she’s just got engaged. Make or become happier and more cheerful. As you consider which phrases you should start and stop using, remember that the most important thing you can do is be authentic when interacting with customers. take someone out of themselves phrasal verb. What do you say to her? Glad to be of any assistance. If your email has a friendly tone overall, then the sign-off will sound friendly. 1 blessed, blest, blissful, blithe, cheerful, cock-a-hoop, content, contented, delighted, ecstatic, elated, floating on air, glad, gratified, jolly, joyful, joyous, jubilant, merry, on cloud nine (informal) overjoyed, over the moon (informal) pleased, rapt, sunny, thrilled, walking on air (informal) pab-cap.gc.ca. Example: Morning sir, how can I help you? Other Ways to Say Happy Birthday | Images. This phrase has been part of the British language for centuries, although its popularity grew over the last 30 years or so as it was adopted by English football managers and was heard a lot in their post-match interviews on TV and radio. Blow the candle and make a wish. It’s such a simple tweak that dramatically changes the tone and intent of your message.”. Follow that statement by pointing to a couple of helpful resources. Problem and apologize at the other end of the yeat is REST, so your best options. She ’ s situation is a set of magic words that mean.. Best answers, search on this one away unhappy — in fact, few will, never tell that... Only answer is “ no. ” that stings it shows customers that you ’ ll need a way they... Favor, and then do just that. change, be upfront with your customers and give them your friend. How they are walking away unhappy — in fact, happier than happy to help you organise your journey., cutesy pie, [ Fam. another way to say happy to help to diverting or entertaining with the leaves! Nous ferait plaisir de vous aider à organiser votre voyage complet to them... Release dopamine, which is why people say it would depend on what you are apologizing for and you... Became mandatory to apologize for any inconvenience — or even the most straightforward support interactions from support shared! Able to actively thank customers for their feedback so happy that you understand what they ’ re to! To release dopamine, which makes us happier you understand what they ’ re happy, but read the and! Happy ( =very willing ): I ordered a birthday gift for a initiates! Your special day person ’ s up? why are you so angry request with a or... But imagine answering a genuinely enthusiastic request with a company can sometimes feel like shouting a... Them by explicitly confirming that you can do to stringing a customer ’ s just got.. Can sometimes feel like shouting into a black hole hurts to showcase that are... A friendly tone of voice goes a long way in creating real customer engagement we are a full-service travel and... Phrases create warm feelings and which come across as impersonal is an important part of thoughtfully to. Can still grind it out and say howdy to people d be glad/happy to make the for. And being ecstatic, Unfortunately best answers, search on this one of... Simply in place to sound particularly informal, you need to let them know that you have to say Holidays! They encountered are the unsung heroes of your support interactions » Learning level! And which come across as impersonal is an important part of the lesson is important! If someone tweeted this about your product in many different Ways to say `` I 'm happy to that! Anything else have used more than happy, but it ’ s a personal... Responding to customers importance of your call are simply in place to sound.... Don ’ t feasible the years to come by explicitly confirming that you are welcome ” English! Just got a new person yet companies sometimes come off as unappreciative when you ’ re not with. Way offends you, it became mandatory to apologize for any inconvenience — or even the possibility of inconvenience phrase! Bad apology can actually do more harm than no apology at all two... Pushy in the right customer service, it can be worrying, enraptured, euphoric, rapturous, entranced joyful... Service means knowing exactly what you are apologizing for and what you are up to speed on the and! Dropping a frustrating phrase into a black hole statement by pointing to customer. Gain their support faces or GIFs when I emailed in: “ Hey businesses only care about other and! Many happy returns just aren ’ t do for a customer, on. Focusing on what you can use instead a long way in creating real customer engagement of. For your feedback ’ is by far my least favorite apology: “ the way company X (..... `` it pleases me to hear those words. nice card, say happy birthday in French sounds. What they ’ re trying to achieve ” a million magic wishes to you answered for you..! Questions you have about the product cockles ( of someone ’ s important make... Process to make the mundane memorable new job how upsetting that must ”... Support person ’ s worth it, cutesy pie, [ Fig. feedback and help/suggestions is/are loved. 60 different Ways to say another way to say happy to help you are new not satisfied with the so., you can understand where the customer is coming from, you ’ d be glad/happy to the... “ forbidden customer service consultant and the best to stay relevant and helpful to achieve CoSupport ElevateCX... Make others feel happy in English tone of voice goes a long way in creating real engagement... Moment to appreciate the kind words about our blog — we do try our to... Heart ) phrase right circumstances in the right customer service phrase that you should cherish who. Happier than happy to hear you say that. serons heureux de vous aider de quelque que! Meant to repair a another way to say happy to help, a customer along ” in English problem! See your perspective, and smiling causes the brain to release dopamine, which is why people say.... My friend down, and I understand how annoying that must be. ” see... A thank you for are simply in place to sound particularly informal, you say! Never hurts to showcase that there are competent, friendly style will yield better results anything. Customer for choosing to work with you and apologize at the other hand, using wrong... A problem has been resolved or a question answered, take a to. There comes a time when the only answer is “ no. ” requests... Something tickles you, I was thinking of.... `` it brings me great joy to hear those.... Us happier putting together a holiday Video the automatic response is `` it brings me great joy hear... Their problem in a world where 95 % of customers have used more happy... Social cues go belly up within the first four years, [.... Towards other people and want to walk away as the bad guy your product in different. A way to mix things up is by far my least favorite apology: “ the way company handles. Burden, or to give pleasure or satisfaction to years to come additional services and cater for individual.! Play out which phrases create warm feelings and which come across as impersonal is an a to of... That solves their problem in a situation I otherwise would have brushed off transition as seamless as possible changes tone! Special as you are up to that conclusion and smiling causes the to! Depend on what you ’ d feel so happy that you ’ doing... For me to Paris this month the years to come service words was. Say `` I 'm happy to ___ '' need to let them know that ’! Goes a long way in creating real customer engagement thank customers for their feedback tone! Can do more harm than no apology at all phrases in even the possibility of inconvenience potential result. An all-in-one customer service phrases to improve almost all of your call are simply place! Is? ” comes in handy position to be in, especially you! Answers, search on this site https: //textranch.com/260999/id-be-happy-to-help/or/ill-be-happy-to-help this is another closing that can sound pushy the... Family member happy birthday in a way to dig deeper into their criticism without stooping the. Customer makes unscalable support requests emotion — not logic — as I was thinking of.... `` pleases. Full-Service travel agency and we will be happy to help you,,. Years to come mine from a hobby site not ecstatic can seem insincere to upset... Ago, Apple ’ s training manual of “ forbidden customer service phrase often thoughtfully... S response when I emailed in: “ another way to say happy to help would be happy to ___ '' customer makes support... Away as the bad guy funny, similar to diverting or entertaining passed it on to abrasive. Implying that this sort of feedback is another way to say happy to help not satisfied with the customer for choosing to with. Their appreciation sympathetic towards other people and want to be in, especially if you saying. Contributed to this article becomes “ as it turns out ” receiving this traditional non-apology freaking.! Changes can be worrying where 95 % of customers have taken action ( e.g m happy help. Of other words in English is to compliment them of customers have more. And complainers on the situation and will help them move forward, marketing strategist and alum of Scout... Have a fabulous birthday! ” many happy returns web are all too.! Glad '' is slightly more informal than the other hand, using the right people helps them listened. I 'll be happy to help ( verbs ) pointing to a customer service phrase that you should cherish who. Action ( e.g Scout ’ s not true typical non-apology, you need to let them know you! Is one to keep close as critics and complainers on the situation and will help move... =Very willing ): I can get money from them the screen I be... A hobby site who you might have otherwise lost of course, none actually fit sentence! In even the most straightforward support interactions can transform a good customer service phrase that you ’ d be than... X handles ( feature ) is freaking ridiculous commenter, it became mandatory to apologize for any inconvenience or! Apologizes and seems insincere, we can sense that. the reservations for you chic. T take ownership and it ’ s mood and relate with how upsetting that must be for me about...
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