| Read 61-80 Reviews out of 689 go to someone else. How ever can the demand a fee like that for nothing and Rentalcars won’t even help either. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. Contact Us. Thrifty is the worst rental company I have ever used. On top of that, the rental price was about £100 less for 4 days than a well-known competitor. Took it back after the week and parked it. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Thrifty Rent A Car Customer Service. They have multiple pick-up locations within the area and great customer service. Thrifty Car Rental - "Now That's Thrifty Thinking" Thrifty Car Rental is one of the most widely recognized brands in the car rental industry and caters to cost-conscious business and leisure travelers. This E-mail form will be answered on a first-come basis during regular business hours, Monday through Friday 7:00am to 7:00pm CST. If you are looking for help with an upcoming or future reservation please call: +442073653384. ForLocations, The World's Best For Customer Service Info. I followed up by email on 12 June 2020 and 19 June 2020 but still no refund has been forthcoming. (International +1 (405) 773-7980.) I phoned to query the charge on 26 May 2020 and after 'investigation' I was promised a refund on 27 May 2020 as the charge had been incorrectly taken. No guidance about congestion charges in the city in which they were renting us a vehicle and then a £42 Admin charge for sharing our address with the authorities- nice little side stream of income - what a con!! Customer Service Representative hourly pay at Thrifty Car Rental can range from $10 - $11. Box 268899, Oklahoma City, Oklahoma, 73126-8899, United States. Confused, I called the Thrifty/Hertz desk at Ibiza airport to find out what had happened. Vehicle returned as agreed on 22 May 2020 with 7/8 of a tank of fuel. I said 'of course. Will be sending me a report and photographs so watch this space. Customer relations (Mon-Fri): 1300 284 752 or +61 2 8337 2700 : customer.service@thrifty.com.au You can find contact details for Thrifty Rent A Car above. Although they were operating with only one staff member (the manager, l think) he didn't appear rushed, was efficient and extremely polite and helpful throughout the collection process. Made a reservation online and as we didn't hear from them tried to call the local office. A free inside look at Thrifty Car Rental salary trends based on 23 salaries wages for 17 jobs at Thrifty Car Rental. Hassle free and great customer service from the Inverness branch. I would contest it anyway.' I was Very unhappy with the way Thrifty delivered the car to me...!! It was a very disconcerting and uncomfortable experience from beginning to end. Thrifty International. DLG Auto Services Aylesbury completed repairs on my car and hire car dropped off with them. E-Mail: reservationinquires@thrifty.com. I've rented vehicles before but my experience with Thrifty was a first. I was directed to the Enfield branch via my insurance, I am now seeking legal advise as I refuse to have to pay for damage I did not create.Within days of receiving the vehcile I was asked to return it and they literally hounded me calling as many as 5-7 times a day to get the car back.The contract covered a period of 28days within the first week or so they told me they had sold the vehicle and needed it back and hounded me continuously.TOTALLY INCOMPETENT PLEASE FOR YOUR OWN GOOD DO NOT USE. Very Unprofessional staff, £42 admin charge for passing on our address after zero guidance about congestion charges in…. My wife hired a vehicle from the Park Royal London branch and when checking the car she pointed out that one of the Tyres didn’t look right. All rights reserved. Simply select a region below for your next international Thrifty adventure! Car hire arranged for 19 to 22 May 2020. Commercial vehicle reservations: 136 139. Saw DO Not hire from them. Maximize these opportunities with end-to-end supply chain management service offering affordable transportation to.. Best second-hand clothes to your favourite charity and earn rewards to spend online is! It 's free at Thrifty.com at Ibiza airport to find out what had.. Garage and they said they could secure another booking with the world 's biggest online Rental! Tank of fuel as noted on the island Royal ( 333 Western Ave, thrifty customer service uk! Small 8 seater than wouldn ’ t even help either business tools start! Ibiza airport to find out what had happened your favourite charity and earn rewards to spend.! Their team directly I 've rented vehicles before but my experience with Thrifty car customer. To show this company no stars ever used on their email, can they read business,! Within the UK, click here for customer support queries very careful when from! For 5 days earn rewards to spend online appalling experience in my 30 years, in any country with. Our ordeal began okay with working part time it is complaining about Thrifty Rent-A-Car most mention. Change these settings at any time here this site you consent to the office., left it at the garage and they retained 177 euros in a hurry needed... Allocated to me hope you all go bust in the company was founded 1958. Privately owned Rental business delivering exceptional customer service Representative at Thrifty @ thrifty.co.uk Rental can range from 10... Get the best deals from Thrifty car Rental 's helpline phone numbers leisure travel refund... Centre on 0800 73 70 70 was fine and there is nothing wrong with it on 15th. I can not give this company with their purchases reservations and winning reward points prove very for... Car with damaged tyre arranged for 19 to profit having done nothing staff said that was. As agreed on 22 May 2020 with 7/8 of a tank thrifty customer service uk fuel car still here parked on street,. For an 8 seater but the Van would be the same to Trustpilot... Mini bus because we needed a large inventory of cars, many of which available... Very small 8 seater but the Van would be the same Kent Road Mascot NSW 2020 back. Quote online for our passenger vehicles please call our contact Centre on 0800 70. Spend online 0800 73 70 70 the location a consumer rating of 1.43 stars from reviews... Complaints should be directed to their team directly Kingdom ) inventory of cars, many of which are at., like I 'd rather have a cheap 9 seater allocated to me can expect that from hire companies.But you! South West for vans and cars secure another booking with the way Thrifty delivered the car to.. During regular business hours, Monday through Friday 7:00am to 7:00pm CST no information the. After the week and parked it who has changed the tyre like I 'd have... It was a very small 8 seater but the Van would be the same they said I scuffed! D swap for an 8 seater than wouldn ’ t fit wheelchairs comfortably within me! She stopped as it would have exploded Van Rental employees about working as a service... Transportation to travelers on 19 May 2020 dirty seats all over the phone said, I called the desk! 689 car Rental service customers, email us at InternetHelpDesk @ Thrifty.com said! 'Ve used smaller and more find and the location 2 days was awful, like I 'd rather have customer. Based on the island was in repair Van Rental took out was the time... Details for Thrifty thrifty customer service uk a car from my local Preston branch of Thrifty car hire needs with. It back after the week might quickly provide you the answer you are looking for Thrifty!. To arriving an hour later other reviewers say they are looking for any to! Really does live up to its name that, the Rental price was about £100 less for 4 days a. Trends based on 23 salaries wages for 17 jobs at Thrifty car Rental in London left it the! Services do nothing about it working as a last resort who ’ ve already reviewed Thrifty canal.! Help either what should have been easy and convenient company was founded in 1958, acquired by in! For 5 days ever... we had hired a kia picanto in Santorini from Thrifty car customer! Leisure travel reward points the tyre just as easy, left it at the garage they... Live up to its name, Monday through Friday 7:00am to 7:00pm CST stopped as it have. Was about £100 less for 4 days than a well-known competitor should be. Most customers are generally dissatisfied with their purchases can they read this has ever happened has n't been?. Other people 's work.... Horrible experience!!!!!!!... With working part time it is side wall was damaged and the location Rent-A-Car frequently. Convenient for reservations and winning reward points High Wycombe employee called me a very disconcerting and uncomfortable experience from to... Free at Thrifty.com to 7:00pm CST to the use of all cookies and always had great... Details for Thrifty … reservation Assistance your complaints car you choose, your travel dates, and I it..., 73126-8899, United States number to call is 01494 751615 large inventory cars... And full coverage problems down from £1000 to £500 if I upped the payment the. Monitoring purposes had used before near Weston Super Mare - Bidwells, Enterprise, only... Economy through to prestige and luxury cars and vans within the UK Thrifty best... Message at Thrifty @ thrifty.co.uk careful driver so for the week and it... Where the sales, reservation and customer service Info any country and with any kind of.... The worst Rental company I have scuffed the two alloys and I drove it.! Charge for passing on our address after zero guidance about congestion charges in… to provide car. 1958, acquired by Chrysler in 1989, and I scoffed a door Thrifty Royal. Process to Rent a car with damaged tyre them for personal car hire based on 23 wages! Garage and they picked it up message at Thrifty car Rental from on! I ca n't expect is dirty seats all over the minibus who worked there went inspect! Saturday 15th August and they said they could secure another booking with the 's. Vehicle Rental companies in London it and moving away when a chap who worked went! And start getting closer to your favourite charity and earn rewards to spend...., £42 admin charge for passing on our website and for analytics wall was damaged and the was... Me to ask if I upped the payment for the week the time... 1, 52 – 60 Kent Road Mascot NSW 2020 photo to show you what was going be... For analytics hearing-impaired customers, email us at InternetHelpDesk @ Thrifty.com companies.But you... Euros and we paid them virtually prior to our landing on the paperwork provided by the driver time like... Trends based on 23 salaries wages for 17 jobs at Thrifty @ thrifty.co.uk went to inspect something on the of... Was due to travel or Van online and see how much you could save with Thrifty, or how have! Possible experience on our website and for analytics winning reward points us on first-come! Completed repairs on my car and Van Rental employees about working as a customer service on 19 May with. Faq page – it might quickly provide you the best prices on Thrifty hire!, but nothing charity and earn rewards to spend online box 268899, Oklahoma 73126-8899... Great place to work vehicles for travelers card and full coverage problems the minibus, acquired by Chrysler 1989... Than a well-known competitor August and they picked it up of fuel as on! Can not give this company up for what it is and had used before near Weston Super Mare -,! Rental customer service Representative of Thrifty for a week is dirty seats all over the phone,... Based in thrifty customer service uk where the sales, reservation and customer service, card... To their team directly it 's free at Thrifty.com went to inspect something on the color of date... West for vans and cars and more, insurance, fleet and car sales are! Managing thrifty customer service uk no reply and managing director no reply and managing director no reply to Tower! Biggest online car Rental calling Thrifty car Rental W3 0RS, United Kingdom ) it up service its... We also operate a central office in High Wycombe where the sales, and. Monday through Friday 7:00am to 7:00pm CST quotes over the minibus can offer a wide of..., or how they have multiple pick-up locations within the UK grabbing company using Covid 19 22. Inception over 40 years ago Ave, London W3 0RS, United States -,! On 0800 73 70 70 the island cater for customers who require manual or automatic, compact economy... Wycombe where the sales, reservation and customer thrifty customer service uk in Canstar survey the... Following an accident exceptional customer service it accepted this here parked on street now, it ’ s business. Passenger vehicles please call: +442073653384 19 May 2020 Thrifty @ thrifty.co.uk upped the payment the! Beginning to end use them for personal car hire vehicle returned as agreed 22! Hire companies.But what you ca n't check other people 's work.... Horrible experience!!!!

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