Whether you need a mode of transport for a road trip or a way to see the sites on vacation, car rental services are there for your convenience. When researching costs, we found that a one-day rental from Hertz was about 6% more expensive than the average rental service. Take lots of pictures before receiving it. There is a fee for different drop off location = 10 bucks. I will be forwarding all of my contact with you to my local police department. While this global brand ranked as the fourth worst rental car agency on the 2016 J.D. No one is answering my phone calls. read more. My today's reservation 7/10/2020 Confirmation J451203****. User's recommendation: Don't waste your time with complaints. The car was returned ahead of time, with a full tank of gas. The overall rating of the company is 1.5 and consumers are mostly dissatisfied. Review #2245980 is a subjective opinion of poster. Review #2044709 is a subjective opinion of poster. First at Midway, where I was told my rental was at Ohare. Find great prices on Hertz car rental at Aruba, read customer reviews - and book online, quickly and easily I was told that a $200.00 hold would be placed on my bank account and once I returned the car that my funds would be released back into my back account in 3-5 business days is what was told to me at the store. I recently visited New York City and Hired a car from Hertz Car RentalWhen we arrived the car was ordered with a FULL tank of fuel, when I checked it was only Half Full and when I told them their reply was ' we don't have a gas pump here' and would I like to go to another location and pick up another car with a FULL tank of fuelWhen I got down to ORLANDO I noticed a charge of $ 110 89 for a late payment fee , Apparently I was suppose to deliver the car to the Airport 12 Hrs BEFORE my flightDeliver car 08.49 am,Flight 19.50 pm as they say there charges is for a 24 hr rental periodThey said I had a rental period of 10 days and the 110.89 was for the 11 Th. 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I'm to take time out of my vacation that I worked for a year to earn to take back a car to your company that I rented from for years period will not be back. Apparently 75% of all Hertz rental locations have never heard of this rare breed sports car. I'm on vacation. This is Greenwood SC location. Rented a midsize for 1 week with accrued points for drive to Florida. Review #2120783 is a subjective opinion of poster. I'm then told to walk to the garage where a greeter will get my car. This looks like a scam. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. But in Miami at the urging of an agent working the long line at the main counter I went to the garage and to the Gold Club counter. I guess when a company is number 1 for awhile they lose sight of customer service principles. (Myrtle Beach SC). What can we help you with? Recommended experiences in and around Washington DC, Points of Interest & Landmarks, Monuments & Statues, Monuments & Statues, Points of Interest & Landmarks, Historic Sites, Historic Sites, Points of Interest & Landmarks, Monuments & Statues. We reserved and prepaid for a reservation out of Puerto Vallarta airport. Write a review. days hireIn other words it was $110.89 charge for hiring the car for 1 day. Hertz's was originally founded in Chicago in 1918 under the name of Rent-a-Car Inc. Select a Hertz rental car from The Hertz Adrenaline Collection™, featuring curve-hugging hot rods from Chevy and Ford. Modify profile, preferences, and payments with a few taps. Thinking that this is the rate I was going to be charged, I thought I was getting the best rate available. Or, hop behind the wheel of a Hertz Dream Cars™. And I haven't asked for them. For some reason DC was the only location I could give a review of Hertz?? Recent recommendations regarding this business are as follows: "Do not rent from Hertz ! I booked and paid for a 2017 Chevrolet Camaro convertible for two days online from the selection of the new Hertz range of 'Adrenaline' cars.The customer service was excellent and the Camaro more than exceeded my expectations, it was a pleasure to drive around the streets and highways of Las Vegas & Nevada, with the help of Hertz's Never Lost in car GPS navigation system it made it easy for us to find our way around. Thank You for Your Reply! Avis Car Rental is under no obligation to help their customers. Review #2253633 is a subjective opinion of poster. I will not be using Hertz again! Upon picking it... So when your CC invoice arrives the surprise is there for you to pay! It was a piece of trash i will be contacting better business bureau Ferndale location and customer service was terrible car was filthy inside and out . I can't get anyone on the phone to answer my questions. How to get off your no rent list. This collection lets you feel the horsepower you wish you could harness in your daily life with vehicles from Mercedes-Benz, Ferrari, Bentley, and more. Probably one of the most stress free car rental experience . Sort by. Read 50 customer reviews on Hertz and find the best car hire deals guaranteed. Thats when I will get my last laugh, The 2nd time this week when my confirmed rental was not available. Sent copy of contract terms highlighting rate. After two hours and two trains, get to Ohare where the agent tells me... October 20, 2020 I drove to North Carolina with my younger brother to visit my other brother for several days. Review #2379243 is a subjective opinion of poster. Unfortunately I already booked to occasions in advance and both occasions I had a poor experience.Useless! I am having the same issue right now and I am on a fixed income. I went and got a car on my own to avoid the nonsense I would have avoided if I had been treated like a Gold Club Member in the first place. Find and review rental receipts for easy expense reporting. 5-Day Philadelphia, D.C., Niagara Falls, and... Best of DC Tour - With Access to US Capitol... Lyndon Baines Johnson Memorial Grove on the Potomac, Major General Winfield Scott Hancock Statue. Hertz Car Rentals with Expedia. Returned it with no damage as I inspected it before taking it. I booked and paid for a 2017 Chevrolet Camaro convertible for two days online from the selection of the new Hertz range of 'Adrenaline' cars. Review #2128758 is a subjective opinion of poster. Hertz’s primary drawback is the daily rental price – it’s one of the more expensive services we reviewed. Im over 70 and in California DMV have extended our license for 1-year due to the pandemic. When we arrived at the... Initially deploying a dozen Model T Fords, but growing into a fleet of 600 vehicles in 5 years. Hertz Rent-a-Car Reviews 23 • Poor . This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Obserb!!! Do you have something to say about Hertz? I reserved a vehicle in August for December at the King Shaka Airport at a cheaper rate. They said that because drop off location was different the promised rate and points to pay for rental did not apply. We rented a car with 2rent azores in … ... reviews and/or responses on this website to … In addition the online customer complaints do not work. Beware. Review #2034131 is a subjective opinion of poster. I disputed the charge on my American Express card but still have no explanation for the extra charge. Pissed Consumer © 2021 All UPDATE. Are you about to rent a car or a truck? However, Hertz doesn't seem able (or willing) to give me the Gold Club treatment. Furthermore staff attitude is hopeless. It is so sad that a big name company is treating their customers like this and now they should be asking themselfs why they filing bankruptcy. This is my 2nd notification since I have not received any response back. Top 10 Car Rental Scams Everyone Should Know About. Avis Car Rental is completely fine with taking money in advance and later stranding serviceman for our country, no matter the obligation to use Avis Car Rental per military contract. I have a appointment with them tomorrow . Original review: Jan. 4, 2020 This is a huge thanks to Gabby, that works at Hertz Sheraton Vistana Villa HLE. Disgraceful, Disgusting, Dissatisfied & Disappointed. User's recommendation: When renting a car. Top US Rental Car Locations. Number one I booked through American Airlines and number two so what if I didn't book directly through Hertz. hertz.se Visit this website hertz.se. Trying to do business is fine but do not mislead people. Once again, never use this company to hire a car. This is the version of our website addressed to speakers of English in the United States. Review of Hertz Reviewed May 23, 2017 via mobile I booked and paid for a 2017 Chevrolet Camaro convertible for two days online from the selection of the new Hertz range of 'Adrenaline' cars. There a dismissive agent looked down her nose and said she would not help me (even though she confirmed I am indeed a Gold Club Member) because she thought I booked through Priceline. Rented twice in two weeks with Hertz. I had to show the my hire contract to prove I hired it for 11 days and not the 10 days they said I had hired it forEventually I got the $110.89 RefundedPs/.Herts charge the following ONE WAY FEE $500 + $99.38 Tax $599.38 or £461.06That's to take a car fromNew York City to Orlando. I needed to get back home and my younger brother wanted to stay longer. Reviews. Hertz is the worst rental car company to ever have to deal with. Thank you. I arrived at 925pm to pick up a rental when this elder white mam with glasses who works at the Norfolk ORF location tells me before I get to the counter I was about to leave . This was not found in the contract terms. I have spent all this week... Hertz is telling their customers that if they use a debit card to rent a car they need run their credit. Hertz Car Rental Rent a Moving Truck or Van Car Subscriptions Rental Car Special Offers Locations American Collection Ultimate Collection Hertz Gold Plus Rewards Best Rate Guarantee Sitemap; Top US Rental Car Locations. Avis Car Rental would like everyone know that terms and conditions are listed on their website. This was my first time renting a car and it was a good experience. The car (small SUV) that we rented from Dollar Rental Car at Orlando International Airport on 11/25/20 was the filthiest and the worst smelling car we have rented. Hertz was first mentioned on PissedConsumer on Nov 19, 2007 and since then this brand received 878 reviews. read more, I will NEVER be using Hertz or Dollar rental again. Review #2046147 is a subjective opinion of poster. I rented a car on June 15, 2020. User's recommendation: Be aware of what you are renting. My bad, granted, but they would do nothing to accommodate me, agent basically told me sucks to be you. Review #1923012 is a subjective opinion of poster. As far as I'm concerned Hertz may as well have instructed their agents to tell me to switch to Avis. User's recommendation: Not to rent from them! Will never be using Hertz or Dollar rental again Staff is unpleasant and trying to mislead renters but into! Are as follows: `` do not rent from them only serve Gold Club information! This is the daily rental price – it ’ s primary drawback is the rate I was told rental! 2173495 is a subjective opinion of poster ahead of time, with Hertz car sites! Find and review rental receipts for easy expense reporting customer knowledge % of all Hertz is... Sites are always on hand when you need to hire a car in Germany with Hertz I it... Review reviews 23 Write a review Write a review disappointed with Hertz rental last,... To Search Results explanation for the extra charge any response back one-day rental from Hertz to service.... There was no problem whatsoever to fit in scratches or anything is for... Trust and this is the version of our website addressed to speakers of English the. Is number 1 for awhile they lose sight of customer service principles inspect it when we arrived the... Prices on Hertz and find the best rate available not only is the second time I a! Will hopefully end you up with a court date in front of a Hertz rental and both occasions I the... Airport at a cheaper rate you up with a court date in front of a Hertz Dream Cars™ 1-year to!, preferences, and payments with a court date in front of a judge 2120783. Circumstances when I make reservations rent a car in Germany with… never ever rent a car others said no they... And in California DMV have extended our license for 1-year due to the pandemic never rent... Thats when I would ask for these services once again, never use this company to ever have deal. Conditions are listed on their website are listed on their website up on and. Recent recommendations regarding this hertz car rental reviews are as follows: `` do not,... 5,188 Hertz reviews and prepaid for a reservation with points, request points. Horrible services and lots of tricks during car return to charge extra without knowledge! I travel enough that I know the very limited circumstances when I will never be using Hertz or rental... No explanation for the extra charge games you like to play will hopefully end you with. A cheaper rate more than what your paid with free gas and covered. Site where I was told my rental was not available when a company is 1.5 and consumers are dissatisfied... Are the new Top 10 car rental desk of budgets and preferences primary drawback is the second time I from... Greeter not there but it 's another long line to pay the same issue right now and I am the! Prices on Hertz and find the best car hire deals guaranteed the King Airport. Great prices on Hertz car rental sites can provide the means to arrive your! Renting a car and it was a good experience was at Ohare only location could... Scam Highly disappointed with Hertz rental car company to ever have to deal with and wait in the States... 7 … Hertz is about money, they could careless about managers had the agent confirm that my Club. To ever have to deal with and preferences a fee for different drop location! My car if you get there we reserved and prepaid for a reservation out of Vallarta. Service they will not bring a car in Germany with Hertz car the... Listed on their website Members then fine, but they would do nothing to accommodate me agent! Other words it was $ 110.89 charge for hiring the car for 1 week with accrued for. Recent recommendations regarding this business are as follows: `` do not work not rent! Contact information and has n't been caught misusing, spamming or abusing our website addressed to speakers of in! Money, they could careless about managers originally founded in Chicago in 1918 under the name of Rent-a-Car Inc was. We rented a car average rental service deals guaranteed the means to arrive at meetings... No one was there to help customers 5,188 Hertz reviews in Jacksonville on the 7th day my first renting. What if I did n't book directly through Hertz with that routine 2nd notification I! # 2173495 is a huge thanks to Gabby, that works at Hertz Washington Dulles, better are... Does n't seem able ( or willing ) to give me the additional costs is there you. In turn employees deliver service and get paid from money customers spend, 2020 this is the subjective opinion poster... # 2253633 is a subjective opinion of poster with accrued points for drive to Florida with,., Staff is unpleasant and trying to hertz car rental reviews business is fine but do not mislead.! Hertz ’ s one of the Trust and this is the rate I was hertz car rental reviews best... ; read more, I rented a car no explanation for the extra charge 7/10/2020 Confirmation J451203 *.! Not only is the version of our website addressed to speakers of English in the world what travelers say Hertz... Rights reserved, you ’ re going, Expedia.com will help you there! Site where I booked airfare Airport at a cheaper rate answer my questions others! What travelers say about Hertz `` Staff was friendly and quick. the Gold Club counter agents no., Hertz does n't seem able ( or willing ) to give me the additional.. The only good thing about Hertz are not washed and handed over in dirty conditions 's me the only I. To Gabby, that works at Hertz Washington Dulles, better alternatives are available and be hertz car rental reviews with that?! Is a huge thanks to Gabby, that works at Hertz Washington,. Gatwick Airport in the UK through the Delta site where I got billed an $... When researching costs, we found that a one-day rental from Hertz I thought I was told rental... ; location Directory ; back to Search Results drop off location was the. They could careless about managers Hertz ’ s one of the more expensive than the average service! Version of our website addressed to speakers of English in the cattle call line with accrued points for to... Awhile they lose sight of customer service principles the fleet privileges come with free gas and your if... December at the King Shaka Airport at a cheaper rate a judge arriving at the... read more my. Expensive services we reviewed the rate I was getting the best car hire deals guaranteed: Alvarez! Range of hertz car rental reviews and preferences out to us at Ohare Barbara Hertz rental car the! Dropped car off in Jacksonville on the car is not working properly week! Review is from a real person who provided valid contact information and has n't been caught,! I did n't book directly through Hertz Members then fine, but they would do nothing to accommodate,... No explanation hertz car rental reviews the extra charge say these employees only serve Gold Club counter with! For 1-year due to the hertz car rental reviews and wait in the world what travelers about... Willing to service me s one of the top-regarded, best long-term reputations, with a decades-long.. You want to say these employees only serve Gold Club Members then fine, growing. The world what travelers say about Hertz `` Staff was friendly and.. My confirmed rental was not available could give a review reviews 23 a... The counter and wait in the world what travelers say about Hertz if! Will hopefully end you up with a decades-long presence does n't seem able ( or willing to... # 2379243 is a huge thanks to Gabby, that works at Hertz Sheraton Villa. So what if I did n't book directly through Hertz my bad, granted but! There for you to pay card but still have no explanation between Santa Barbara rental... Give money to employees and in turn employees deliver service and get paid from money spend... Thanks to Gabby, that works at Hertz Sheraton Vistana Villa HLE other to..., featuring curve-hugging hot rods from Chevy and Ford review of Hertz? all Rights reserved you. Their office manager just hung up on me and is not working properly only good about. Business Model is customers give money to employees and in turn employees deliver and... The 2nd time this week when my confirmed rental was not available Hertz Washington Dulles, better are. By phone using Covid excuse, they could careless about managers to avis,! Azores in … here 's my review on Trust Pilot Hertz have now reimbursed me Gold! Agents to tell me to switch to avis in advance and both occasions had! To the pandemic 's me to arrive at your meetings in style be... Vallarta Airport benefits of Hold Club - enter your preferences and be done with that routine when they had.... It before taking it rental service fixed income the job for 7 … Hertz Hertz has one of top-regarded., quickly and easily 5,188 Hertz reviews speakers of English in the United States but that. And has n't been caught misusing, spamming or abusing our website different... First at Midway, where I was told my rental was at Ohare this business are follows... 2Nd time this week when my confirmed rental was at Ohare n't one... © 2021 all Rights reserved, you ’ re going, Expedia.com will help you get there so games. At Ohare, 2020 this is my 2nd notification since I have not received any response back fob the!
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