Your call back time for 1hr 28 min was over 3 hrs. Based on 2 Salaries Full Pay Details. You can help! With PREMIUM service, Hawaiian Telcom’s cyber 5ecurity analysts operate 24x7 and will issue Cyber Security Incident Reports to the customer (by email and voice communications) when significant threats are … Steven H. 08/02/20 Returned modem on ********** and Hawaiian Telcom is now trying to bill me $*** for the... My internet does not work the cable box has no lights. Common problems addressed by the customer care unit that answers calls to +1 877-482-2211 include and other customer service issues. This kind of information and tooling can be very useful for large companies who tend to make it hard to speak to a real human being to solve complicated customer problems. Need someone to com... Can I get an itemized statement *to another address? The next best way to talk to their customer support team, according to other Hawaiian Telcom customers, is by telling GetHuman about your issue above and letting us find somebody to help you. About $21 - $27/hr Base Pay. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Home - Welcome to Hawaiian Telcom - Hawaiian Telcom's start experience including trending news, entertainment, sports, videos, personalized content, web searches, and much more. But it helps to get an idea of how big they are and what their support operation looks like if you are a customer. Hawaiian Telcom offers broadband internet, landline phone service and mobile phone service. Hawaiian Telcom provides a wide range of consumer, business, wholesale communications and technology services. If you are currently or have been a Hawaiian Telcom customer within the last year, your service cannot have been suspended for non-payment. Compare Hawaiian Telcom Cable Internet service plans offering speeds up to 500 Mbps starting from only $19.95/mo. Hawaiian Telcom to Launch Symmetrical High-Speed Internet May 3, 2018 Hawaiian Telcom Update – Tropical Storm Lane August 25, 2018 Hawaiian Telcom Increases Broadband Access November 24, 2018 and computer... Landline doesn’t work, no dial tone, can’t make a telephone call out. Hawaiian Telcom Tech support Phone Number. Sharing is what powers GetHuman's free customer service contact information and tools. Hawaiian Telcom Outage Is Hawaiian Telcom having an outage right now? GetHuman provides customer service contact information, step-by-step help, tools to get a rep on the phone faster and all kinds of useful gadgets for customers to make it easier to get good customer service without the hassle. Hawaiian Telcom is associated with terms like public, communications, media, information technology & services, technology, isp, b2c, b2b, networking, telecommunications by their customers and industry analysts. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Initial notification letters to affected customers are being sent starting today, and future notifications via letter, e-mail, text messages and bill messages are planned from mid- December 2020 through March […] Hawaiian Telcom Yesterday at 10:57 AM Today we're honoring a nonprofit organization that provides innovati ... ve and quality social, educational and recreational programs to meet the needs of military service members and their families in the state of Hawaii. Ive been trying to call customer service 2 days now. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Optus - Faults. We serve Hawaii, our home. Neither you nor anyone else in you household can currently be receiving discounts from Hawaiian Telcom’s Internet Kokua Program. That’s it. I only had a Hawaiian Telcom home phone account. And you can click here if you want to compare all the contact information we've gathered for Hawaiian Telcom. In addition to DSL broadband, Hawaiian Telcom also offers fiber and copper internet service. You are looking up Hawaiian Telcom customer care, so you probably already know who they are. For example, look at our Lyft Customer Service page. This phone number is Hawaiian Telcom's Best Phone Number because 54 customers like you used this contact information over the last 18 months and gave us feedback. Customer service is our one-stop resource center. Total Pay. A free inside look at Hawaiian Telcom salary trends based on 110 salaries wages for 64 jobs at Hawaiian Telcom. Three times I have been kept waiting while this music plays over and over. Sharing is what powers GetHuman's free customer service contact information and tools. Mobile phone service uses the Verizon and Sprint networks. Responsibilities included sales, customer service, food development and production, and inventory management. I only have Hawaii Telecom to us... telephone cables are strung across my street are hanging too low and tall trucks are hi... telephone wires strung across street are being hit by tall trucks. I have a question about my Hawaiian Telcom bill. Contact Hawaiian Telcom customer service. Glassdoor gives you an inside look at what it's like to work at Hawaiian Telcom, including salaries, reviews, office photos, and more. … The department I was in seemed extremely unorganized. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. Salaries posted anonymously by Hawaiian Telcom employees. This page contains affiliate links and we may be compensated if you make a purchase after clicking through links. Hawaiian Telcom is a very busy company, in my experience, the management cared far more about quantity than quality. Or take a look at our Booking.com Customer Service page. It's not always clear what is the best way to talk to Hawaiian Telcom representatives, so we started compiling this information built from suggestions from the customer community. In total, Hawaiian Telcom has 1 phone number. So we created a free concierge service you can call at the phone number below. Last Updated a minute ago: Hawaiian Telcom, Inc., is a local telephone company, serving the state of Hawaii. In response to COVID-19, disconnections are suspended through March 31, 2021 and payment arrangement options are now available . We’re Hawaii’s leading full-service provider of communications and entertainment services, products and solutions. Lately, slow service, customer service lacking knowledge, excessive spam on hawaiiantelcom Email. On hold for 1-2 hours. DSL internet from Hawaiian Telcom is available to an estimated 1.3 million people, making it the 12th largest residential DSL provider in the U.S. by coverage area.. For example, look at our Lyft Customer Service page. Hawaiian Telcom is NOT the same company it once was. Telephone * ***-**** only get a fast busy tone - can not call out. Hours: 24 hours, 7 days; best time to call: 1:45pm. After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. You can help! In short, the two companies are not related. The next best way to talk to their customer support team, according to other Hawaiian Telcom customers, is by telling GetHuman about your issue above and letting us find somebody to help you. 57 reviews from Hawaiian Telcom employees about Hawaiian Telcom culture, salaries, benefits, work-life balance, management, job security, and more. Besides trying to call, best to start by telling us what the issue is above. How to apply for the Internet Kokua Plan. Hawaiian Telcom intends to discontinue the provision of intrastate wireless telecommunications service on a resold basis in the State of Hawaii effective March 15, 2021. currently closed . Hawaiian Telcom Phone Number +1 877-482-2211: Customer Service There is only one way to contact Hawaiian Telcom, shown above. Customer Service Technician Hawaiian Telcom February 2012 – May 2015 3 years 4 months. For telecommunications in Hawaii, look to Hawaiian Telcom. too late. Need info on my modem.Pls. It has quick links to start service, billing, payment, rates, contact us, frequently asked questions and more. Instead of teaching me how to handle problems that arose, management told me to just pass it on to the next person, that creates a bad experience for everyone, eventually. GetHuman builds free tools and shares information amongst customers of companies like Hawaiian Telcom. I have an Internet only account that I use for streaming Netflix and Amazon. If you find the information on this site helpful, please share it- sharing is what has powered this consumer resource for over 15 years. They should not even be in business. Then about 3 months ago I wanted to sign up for a Hawaiian Telcom Internet business account. The customer service representative, after many questions, told me that I currently shouldn't have any Internet because I'm not being charged for it. You can call Hawaiian Telcom at (808) 643-3456 phone number, fill out a contact form on their website www.hawaiiantel.com, or write a letter to 1177 Bishop Street, Honolulu, Hawaii, 96813, United States. Department of Finance Director Scott Teruya said the debt service for the purchase of the Hawaiian Telcom property is expected to be offset by the reduction of leased office space. If you look at our Metro PCS Phone Number page, you can see an example of those free calling mechanisms and tips shared by other customers. And as long as you keep sharing it with your friends and loved ones, we'll keep doing it. Besides trying to call, best to start by telling us what the issue is above. Developed and implemented menu for a small start up coffee shop/cafe. As soon as I can find an email company to transfer accounts,... more. About $9 - $9/hr Additional Pay. They are considered to be part of the following sectors and industries: Information Technology, Technology Hardware & Equipment, Communications Equipment, Communications. When the pandemic began, Hawaiian Telcom waived late fees, opened our Wi-Fi hotspots to the public, offered two months of free internet service to … While +1 877-482-2211 is Hawaiian Telcom's best toll-free number, it is also the only way to get in touch with them. GetHuman provides free tools and information to consumers that allow them to share their customer experiences and tips with each other for how to contact companies faster and how to solve common problems. I get a me... My internet has been slowing down and stopping randomly for the last month, Aloha, my phone line is doing line in use. We may not quite have as much of this available for Hawaiian Telcom customer service issues or reviews, but we hope that you visit GetHuman again next time you have a problem with another company. Today, Hawaiian Telcom is offering 1 Gig broadband service, providing state-of-the-art cloud services for businesses, and expanding Hawaii’s largest next-generation fiber network. Mon – Fri 8:00am – 5:00pm GetHuman's relationship is with consumers and not with Hawaiian Telcom or organizations like it. navigate the messy phone menus, hold times, and confusion with customer service, especially with larger companies like Metro PCS or Optus - Faults. For more details, and to see what shortcuts or tools we provide to get better, faster help from Hawaiian Telcom, tap or click the link. Customers should not have to endure this nonexistent customer service. Rather than trying to call Hawaiian Telcom we recommend you tell us what issue you are having and then possibly contact them via phone. Honolulu. @HawaiianTel Hey Hawaiian Telcom! 7,5 mil Me gusta. No dial tone. They are similar to companies like Twilio. Ask your billing questions directly by phone 808-643-3456, email ( su.shin@hawaiiantel.com ) or on their website . They used to be a quality company. We employ more than 1,300 technology, communications and customer service professionals. All content is posted anonymously by employees working at Hawaiian Telcom. The customer making the referral (also known as the “referrer”) must be an existing Hawaiian Telcom customer to participate. And you can click here if you want to compare all the contact information we've gathered for Hawaiian Telcom. T.V. There is only one way to contact Hawaiian Telcom, shown above. Hawaiian Telcom said it has donated more than $86,000 to Hawaii’s United Way chapters. This is the Hawaiian Telcom company profile. ... @HawaiianTel Hawaiian Telcom TV customers may be experiencing intermittent issues with multiple channels in their TV lineup. The Hawaiian Telcom Referral Program gives existing Hawaiian Telcom customers opportunities to refer their friends and family to subscribe to qualifying Hawaiian Telcom services and earn referral credits. If you think this information is inaccurate or know of other ways to contact Hawaiian Telcom please let us know so we can share with other customers. While +1 877-482-2211 is Hawaiian Telcom's best toll-free number, it is also the only way to get in touch with them. Hawaiian Telcom, Honolulu. If you think this information is inaccurate or know of other ways to contact Hawaiian Telcom please let us know so we can share with other customers. Content Filtering) to detect and respond to cyber security attacks against the customer’s network. Find high-speed internet, phone, wireless and other services for homes and businesses. Who should I contact? Hold time is 12:08 min About $21 - $36/hr Avg. Hawaiian Telcom offers internet service within the state of Hawaii. Please keep sharing your experiences so we can continue to improve this free resource. Or take a look at our Booking.com Customer Service page. They employ 796 people according to customers in the know. your voice mail at King St is full, no answer during working hrs. We've created these shortcuts and apps to try to help customers like you (and ourselves!) Contacting Hawaiian Telcom - by phone or otherwise While +1 877-482-2211 is Hawaiian Telcom's best toll-free number, it is also the only way to get in touch with them. 643-4411 (877) 482-4411 – Toll Free. Sooo.. For more details, and to see what shortcuts or tools we provide to get better, faster help from Hawaiian Telcom, tap or click the link. Or take a look at the Optus - Faults Phone Number page. Or take a look at the Optus - Faults Phone Number page. Customer Service Representative. 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