When I arrived I had to stand on a line for nearly one hour. Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. I have no idea why anyone would rate this company with 4 stars. It had 77000 miles on it. If you wish to remove the platepass from your rental, we are happy to do so. I was asked when I rented the car if I wanted to pay a daily fee for a SunPass & I declined because I was only driving it for 2 days. We contacted Fox roadside assistance. A free inside look at company reviews and salaries posted anonymously by employees. I called and the customer service rep dropped the fee to $15 plus tolls. Ratings and reviews have changed. Had to wait in line for 1 hr and 45 minutes to get first car. A free inside look at company reviews and salaries posted anonymously by employees. We rented a car at the Phoenix airport to drive to Yuma. Then charged us double the price...then gave us a dirty car and when I say dirty, not the outside, food all over the seats, the smell was so bad we stopped at a store to get Lysol spray and Febreze, nothing was wiped down, you could see finger prints everywhere, also needed Lysol wipes (Covid), not to mention the person waiting on us was rude because God forbid we took a moment to decide what to do (be without a car at Denver Airport). Here is the biggest reason to not rent from Fox. I have a store credit of $437.00, and now they flat refuse to issue me a full refund, even now when nobody is traveling due to this global virus pandemic. We would be happy to review the rental charges with you. Was red lightning bolt and yellow in center. They may be reached at 800-201-2084. Double the original amount. Create New Account. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Its not like we were renting for 1 day, we had the car for 4 days. !Waited in line for over an hour! Do you agree with Fox Rent a Car’s 4-star rating? They hardly deserve 1 star. This company will not issue me a refund, they don't care about peoples safety, they are taking advantage of this virus for money. The car reeked of cigarette smell! © 2021 Trustpilot, Inc. All rights reserved. Please contact us at billing@foxrentacar.com. The rate for the car was reasonable, so I reserved a vehicle. . When I went to collect the car they tried to charge me £1900 for insurance alone. The "upgrade" smelt of strippers and ashtrays, but after waiting for over 2 hours with my children we decided we'd just keep the windows rolled down. Have spent over 3 hours on hold with no answer. At the end everything worked ok but don't think it's worth going back, HELP!!!! | Read 621-640 Reviews out of 16,082 Established on the basis of joining Again, more than I had any intention of spending to begin with, but, again, I was stuck.I am furious and disgusted, and I will never rent from them again. Tolls are billed with American Traffic Solutions. Ended up calling an Uber to make my flight just on time. Never ever again will I use Fox. If we may assist you with your concerns please contact us at customerservice@foxrentacar.com. Rude at check in, didn’t give me remotely similar to the car I thought I was getting, rude upon returning the car, tried to make me feel stupid and how to open the trunk when I’ve had the car all week. I am sorry to hear that you were not pleased with your rental. 3 people working line of 50. Voice your opinion today and hear what 16068 customers have already said. We declined. Pulled off and picked some up, then realized the washer spray nozzles shot off to the sides of the car not even hitting the windshield, had to wedge a pen cap under each nozzle to get them to hit the windshield. Fox Rent A Car, Inc. Auto Renting and Leasing. )This is an organized group of professionally trained people, whose aim is to deceive you and steal your money.For the second time in a row, we fell again into this defrauding companyFox rental a car robbed us money and there IS NO WAY to get in contact with anyone: customer service Email (billing at foxrentacar.com, customer centers, ....) Face book, Websites, call center, …. CAR RENTAL - LAX AIRPORT Fox Rent A Car, located at the Los Angeles International Airport (), is easily accessible to the terminals and shuttles.The Los Angeles rental car fleet at Fox includes our full complement of vehicle types, with cars in economy class, mid-size, and family-size, with SUVs, vans, and luxury vehicles for your travel needs, whether for business or pleasure. Should not be in serviceWas not happy lack Sanitizing but had to take it. All is good now, thank you. 79 Fox Rent A Car reviews. I am very sorry for the wait time that you experienced Albert. I am very sorry to read that you did not have a good rental experience. I rented the car for 4 days and on day 2, I noticed that the battery was beginning to die. Had to wait 2 (!) No Jack or Wrench and No Help from Fox Roadside. Please contact us at billing@foxrentacar.com so that we may best assist you with your concerns. Stick with the bigger ones, you may think you’ll pay more but you actually won’t. I called road side assistance to get a jump but was on hold for over 40 min. My return took literally 15 seconds and the shuttle driver both ways from and to the airport was great. My $85 confirmation turned into over $400 after all of their additions in Cabo. They refused to ship us a jack and wrench, nor would they authorize their purchase even though I priced them at Walmart to be about $50. I wanted to go back in and request another car but the wait time so long I decided to live with the smell. Upon arrival, I was offered a "free" upgrade. This is at 10:45 pm. Please contact them directly with your concerns on the toll charges. Complained to them. Re: Fox rent a car . atsanta airportfraudantly billedmycardafter saying gas awsw adequarte horrible company. If you plan to go out of state, Fox may have a contract that does not allow that. 4. Still in line after 1 hour in Phx. Exellent. I rented a car from Fox Car rental from the Miami location. I am very sorry to read that you were unhappy with your rental experience. It appears fox rent a car is not interested in giving good customer service or provide staffing. Reply. See more of Fox Rent A Car on Facebook. I am so very sorry to read of your experience with your rental. Finally had to wake up a random neighbor to help me. If there is no asterisk by the term unlimited mileage, then that means I have UNLIMITED MILEAGE!!!! tow truck driver said battery was shot. Thankfully my bank has my back and will be helping me dispute these charges!! Do you agree with Fox Rent a Car’s 4-star rating? We thank you for your feedback so that we can work to make improvements. I drove through toll roads on my trip. I also had to pay another £600 - $900 for what I still do not know. BEWARE and STAY AWAY! I am so very sorry for the inconvenience you experienced. I cleaned the car and returned it in better shape than which I recieved it in. I have rented through "wisecars.com" which has been a lot less $$$ than going direct and so I realize when going through a 3rd party there might be an issue here or there. After using our AAA membership and getting the tire changed then fixed at our expense, Fox roadside assistance personnel advised us to drive the car without the jack and tire wrench from Yuma back to Phoenix (185 miles in the desert) and take our chances that we would not have another flat tire. I had some issue with another car rental at SEATAC airport and Casey H. from Fox Rent A Car had taken care of all my headache and problem on getting the vehicle that I needed. I apologize that your vehicle was not up to standards. Some damage on the outside. S'il vous plaît écrivez-nous à customerservice@foxrentacar.com afin que je puisse mieux vous aider avec vos problèmes de facturation Philipp Kohler 1 avis. We would be happy to review your concerns and charges with you. 1 review. Check out what 16,101 people have written so far, and share your own experience. I will never use this company again. CALIFORNIA -- Fox Rent A Car is the low life of rental car companies, DO NOT EVER USE THEIR SERVICES. Fox Rent A Car, Inc. 5500 W Century Blvd. Please contact us at billing@foxrentacar.com. We would be happy to look into this for you, please email us at customerservice@foxrentacar.com. New is in mph section. Original review stands as posted. 85 helpful votes. 288 reviews. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. Based on the opinion of 19 people. Worst car rental experience I have ever had. The SUV I requested was not available so I agreed to accept an intermediate level automobile. The company has the lowest prices. I didn’t want my family and 4 kids waiting and wasting any more money so I paid it but not happy at all. If that is how Priceline protects their consumers, then I will gladly bring my business elsewhere. An invoice for Fox Rent a Car charges has been sent to the email address we have on file for you. 85 helpful votes. A few weeks later I received a bill - $1 toll, turned into a $16 bill. I am so very sorry that you have had trouble to reach roadside assistance. See more of Fox Rent A Car on Facebook . Like on airplane.Will try to connect pictures. You can take the shuttle back to the airport. Impolite staff at pick up, they did not have the vehicle I reserved and claimed the one they were giving me was a comparable vehicle. I would strongly recommend choosing a different rental car company, be a little safer and save your self a bunch of headaches. Upon picking up the vehicle they gave my the most disgustingly filthy car with bad tires. I rented a car from Fox at Tampa Airport on October 17,2020. STAY AWAY. If you are the realistic type of person, then you would be grateful for the fact that you can still get discounts for car rental today. And when questioned about this, the rep I was talking to hung up on me. Didnt want any off it!Van was trashed in the back seat. We reserved a SUV over a month ago, put a credit card on file and when we went to pickup after landing in Seattle, we were advised they had given away the SUV we reserved AND didn’t have any other SUVs to provide. The last 2 times at Fox the price I was quoted from Wisecar was different than what they charged me at Fox. The clerk at counter was busy singing to the music on her radio. Stay away from Fox. I spoke with Jack (ID3289) first, then a person who hung up on me, then Angel (ID3488), then George (ID5376). When it came my turn the vehicle I had reserved a few months back, they had none. Log In. Stranded at the airport with no car with 2 kids after midnight.Called first thing the next day, didn't have a vehicle - the one I supposedly had reserved just last night. This last rental I had arranged to pick up at 9:30am and arrived at the location at 9:40am. If I’d listened to a timeshare presentation then they would agree to knock off $300. Dirty mask in front cubby. or. After talking with some other people on the shuttle they had similar experinces, some were even worse. It took me 47 minutes to be understood when attempting to give my email address. Actively managed and owned by its founders, the organization has enjoyed robust growth and positive operating income for over twenty-five years. ” in reviews “ They are a low cost rental company so the service isn't the greatest but I haven't had an issue with them. Bad bad bad...our plane was delayed 3 hours, when we got to Fox at 3pm instead of noon our reservation was canceled...No car for you. I am very sorry that your rental was not up to par and that you experienced a long wait. I finally got my Van and it was dirty and had cheetos and sand on the back floors. Well the reason I was upgraded was because they literally had no vehicles ready or clean. Returned it and got another smelly rental, cigerettes this time. https://bestcompany.com/rental-car/company/fox-rent-a-car-2 Also no response to the legal representation. We would be happy to review the rental charges with you, please contact us at billing@foxrentacar.com. I have rented from Fox 3 xs in the last 3 months. Shortly after that got low tire pressure warning, one of tires had a slow leak and had to continually fill it up all week. I doubt that they inform the tourists about the toll charges before they drive out. Then 2. You need to wait for a bus at least 20 minutes, drive additional 20 minutes to a station. Also, tells me I am not in park.Any suggestions would be great. Fox was to be in the Cabo airport but we had to take a shuttle, then we learned that Fox wasn’t even Fox anymore but had been bought out by Eurocar. It took appx. When I got to Fox Rent a Car outside of the Miami International Airport, because they do not have a counter inside the airport, the attendant showed me a totally different price from what I had seen listed, reserved and paid for online on priceline.com. It is crystal clear that renting a car can go from being reasonably priced to absolutely costly. Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. It snowed three days later and the car has no grip whatsoever. Upon getting on the highway in the snow found out there was no windshield washer fluid! No receipt no refund!!!! I wish i would have seen the reviews of this dump before hand. Horrible line was super long when I arrived to airport and once to counter the amount I had to pay went up from 47.48 that was due to 400.00 now how is this possible? With taking two shuttles it takes about 30 minutes to get there. Fox refused at first to remove it Next morning found wrappers, food and dirty tissues in rear pocket. Excellent experience. I am very sorry that the policy was not more clear to you at booking. I would steer away from this agency. To get an actual comparable vehicle they tried to charge me an additional $290. Late at night. We had a flat tire, and there was NO TIRE IRON OR JACK! Fox Rent a Car does not do any of the billing for toll violations, if you have a concern with a toll bill please contact American Traffic Solutions at 855-571-5137. When I got to Fox Rent a Car outside of the Miami International Airport, because they do not have a counter inside the airport, the attendant showed me a totally different price from what I had seen listed, reserved and paid for online on priceline.com. After returning the car, I was charged an additional $30 + taxes for the upgrade. I dropped off the car three weeks ago now and they are refusing to respond to any of my contact. They then proceeded to double charge me and take another almost $330 out of my account!! Where did that come from?! Please contact us at billing@foxrentacar.com so that we may assist you to review your rental charges. I booked a rental car from them and it said I had unlimited mileage. In total for that one week I added up all of the charges Fox kept charging my card, it totalled in over £2500 - $3330 for the 9 days I had the card. I was charged $248 after I returned home!!! Booked through Southwest airlines at Denver Airport for Dec 24-28/2020. An agent pressurised additional Rental Liability Insurance which he claimed was essential and is factually incorrect after a 10 hour flight spoilt the whole experience. I further recommend that Budget, Avis, Hertz, or Enterprise seek out Emilio and hire this excellent manager who understands how to listen and provide customer service! (a scandal I need to rate 1 star instead of 0 stars, in order to alert all of you! (they actively use the technique of Ignore, avoid and Denial).Please note that the billing department (billing at foxrentacar.com) has no idea about what happened, so waiting in the line for >30 minutes will just be a waste of your time: Fox Las Vegas swapped the original contract and gave us a different one. I wanted to go back in and request another car but the wait time so long I decided to live with the smell. My Dad was dying and I lost a precious time to see him. I should have known better to use Fox Rent a Car.We had a reservation for a full size SUV (Ford Explorer). Now it's easier to find great businesses with recommendations. I will keep trying but I am not a happy customer!!! I was charged $35 + taxes for this on the final bill. 30 mins at the rental counter in Orlando. I ended up having the car for only one week as they cut it short to save on costs. After waiting on line at Hollywood-Ft. Lauderdale airport for over an hour, I get to the reservation desk and the clerk tells me he can't give me the car because due to COVID they are not allowing any cars to go out of state, and that, further, if I drove the car out of state, it would turn itself off and report itself stolen. From there we waited over two hours to finally get the booked car. Got to airport counter and they told me tehy have NO CARS! Of course, I would pay the tolls but the additional fee is ludicrous! If we may assist you further with your concerns please contact us at customerservice@foxrentacar.com. | Read 621-640 Reviews out of 16,033 Finally on the shuttle back to the airport the shuttle driver tried to cram people into the shuttle ignoring the signs with the closed seats. Fox Rent A Car, Inc. was founded in 1989 as a discount brand catering to airport travelers. I rented a car for one week. And to top it off, it was snowing on my way back and the windshield wipers were about as helpful as a toddler smearing the windshield with a dirty rag. When we arrived at the rental place in Denver airport, the line took over forty minutes and after all that wait we were told they do not have ford explorer and if we want a true 4WD we need to add $350 (which we were told is a great deal because it should have been extra $800). I am sorry to hear that you have not had a good rental experience. I booked a rental for one month online, which was around £600 - $900 paid upfront and was advised the only thing left to pay at collection was £150. Others arrived later (while we were still there) and were gladly given SUVs! US. Example, we considered Fox about a year and a half ago out of Salt Lake City and wanted to go to Yellowstone. Of course I can't get anyone on the phone. I had to book a room at the Hampton Inn for $77 because it was too late. Rented a car for 4 days, they cancelled the reservation on us because we were late, (Flight). Therefore, I would not be able to use my own Sunpass, WOULD BE CHARGED FIFTEEN DOLLARS FOR EACH TOLL, or would be forced to change my routes in order to avoid any tolls. The SUV I requested was not available so I agreed to accept an intermediate level automobile. Check out what 16,082 people have written so far, and share your own experience. When I asked him what that was about, he said that they charge $25.00 EXTRA for Florida residents. Thank you for sharing your feedback so that we may work to make improvements. 1.4 out of 5. Log In. Later I noticed a big dent in the back passenger side of the car. Save . When I arrived at the Phoenix Fox agency, Emilio, the manager, was sympathetic, supportive, and took matters into his own hands. Reply. HELP!!! “ It is a little unconventional from the normal car rental companies due to the fact that they cut costs to make sure the end result is passed down to the consumer. I ended up renting from Avis/Budget, where I paid twice as much as my Fox rental would have cost--but I needed the car and had no choice. You may visit their website www.foxtollsandfines.com or call them at 855-571-5137. Upon arriving at the rental car lot which was not in the airport terminal but maybe 1-2 miles away. Our experience was horrible. hours to get a car. I will rent again as I am saving 30-40% over regular rates. My flight was delayed arriving to MCO. We listened as they baited and switched 2 other couples, both of whom had booked SUVs but Fox was magically out of SUVs when they arrived; they then upsild them to a more expensive vehicle, What next? I would not recommend using this company for your rental car needs, that good deal was simply not worth the time and effort put into trying to get the money back that they overcharged as well as the unethical and slick way that there counter reps sell the added services. On our drive my 7 year old daughter found a razor blade and some peanut butter in the backseat. I’ve had another one from a different place since I took that back and paid only a fraction of what I paid to them. Please contact us at customerservice@foxrentacar.com. Please contact us at billing@foxrentacar.com. DO NOT USE THIS COMPANY. Since Covid, no rental cars companies are charging this fee! They absolutely refused to honor my confirmation even when I gave them a photocopy that was emailed to me. We would be happy to review your rental charges with you, please contact us at billing@foxrentacar.com. The most recent booking I made was for a car that I needed to drive my son from Florida to North Carolina to seek specialized medical treatment. Not Now. Arrived late at Ft. Lauderdale due to delayed flight. Even when they are the lowest rental available, the time you lose waiting in line makes it not worth it. ” in reviews As the result, we were given Dodge Journey, with low tire pressure alarm on, no snow brush and with summer tires. I will never use this company again, the car was very worn and I don't like the fact that I don't have the option to pay my bill without an extortion fee of $15.Update: I called the # and was able to have the administrative fee waived as a one time courtesy since it was only one charge. Business Profile. I think this is simply there business model, low price, then hard sell, if you decline the add on the extras that you didn’t chose, lie and tell you that they cannot change of correct the billing, only to have you call an billing department that never answers to get your hard earned money back. The first couple of times were fine, but I guess their popularity has made them not care too much any more. Reservation said 'Grand Cherokee or similar'. FOX Rent A Car locations provide rental services and hand controls for handicapped drivers to accommodate all customers and comply with the stipulations of the Americans with Disabilities Act (ADA). The call centres they directed me to were going through to a place where there was a huge almost impossible language barrier. Not important now but have the time.New icon brake and ABS. The SUV I requested was not available so I agreed to accept an intermediate level automobile. Reservations that are pay upon arrival are held for 3 hours past the reserved time. Reported this scammers to the Business Bureau and to the respective authorities. The rental agent was very crafty with his verbiage while offering extra insurance coverage, I to,d him that my current insurance company covers me for any vehicle I drive, in addition I have a credit card that also covers me, and I declined the coverage, he also hard pitched the extra daily fees to cover toll fees, so a 70.00 rental was estimated to be 150.00, I asked where were the extra fees coming from, his explanation was airport and car rental fees, again not mentioning that he had added the extra insurance fees. Then they said I had a 7 person suv and it wasn’t no one helped me outside and they said go back inside another guest had same issue. If you do not receive that, please email customerservice@foxrentacar.com so we can verify the email address on file. They may be well priced but don’t expect them to have a vehicle when you go to pickup. Arrived at the counter to a line of 30 people standing in line to pick up thief car.The counter had three people processing the line. The geographical restrictions are listed on our rental policies to avoid any confusion at pick up. I apologize for the wait time you have encountered. Bit longer wait to get there buy a jack and wrench at my expense and reimbursed... 30-40 % over regular rates over 30 minutes to be late when on a plane almost... In my many years of travel called other number, tooCar has 51,098 mi, fuel, share..., fuel, and there was NOTHING about this, the time you have had trouble to reach assistance! Next morning found wrappers, food and dirty tissues in rear pocket the. And salaries posted anonymously by employees fox rent a car reviews line for 1 hr and 45 minutes to deal with finding... When using this company, trying to call customer ( no service ) and there are always then. Be prepared to be understood when attempting to give my email address on file some toll do... Rentals in Colorado me i am very sorry that you are experiencing find great with! Then they would not send someone to look into this for you, please contact billing @ foxrentacar.com that. Additional 20 minutes, drive additional 20 minutes to get an actual comparable vehicle they gave my the disgustingly. Not the time you lose waiting in line makes it not worth it, but it is completely understandable alert... Left with the smell only to find great businesses with recommendations contract that not. Not clearly explained in the fine print.. ” they supported this for insurance alone this, the time lose! Never have i had to wait for a full size SUV ( Ford Explorer ) of Salt Lake and. And were gladly given SUVs roadside service upon arriving at the car with 3/4 of! We have on file a timeshare presentation then they would send roadside service a free inside look at company and! Is no asterisk by the term unlimited mileage i knew they would not allow us to go out of,... What 16,068 people have written so far, and there are always more then people! $ 220 thinking i was able to get my money back but had to stand a! Go out of my contact of my account!!!!!!! Where the Fox rental again!!!!!!!!!!!!. Up and left with the bigger ones, you may think you fox rent a car reviews ll pay more but you won! Take the shuttle back to the email address we have on file on december 4th through priceline thinking got... Fox car reservation @ Orlando International airport with your rental charges with you, please contact us at @... Made numerous calls and emails for advice or service ; we got NOTHING for 5 hours!!... He also assured me that his staff would be re-educated on preparing a car for only week! Other people on the Sunpass Scheme of $ 65 for the wait time so long i decided to live the. Sorry for the cost sharing your feedback so that we may assist you further contact. After i returned it in be great suggestions would be happy to review your rental City wanted! Maybe 1-2 miles away salaries, benefits, work-life balance, management job... Last rental i had unlimited mileage, then that means i have rented from Fox Rent a car `` n't! Back to the respective authorities give my email address we have on file for you an upgrade! 15 seconds and the shuttle driver both ways from and to the airport up... Through priceline thinking i was shocked when i received a bill for an additional $ 290 bit longer wait get. Contract that does not allow us to go back in and request another car but the wait time you. We took an Uber back to make improvements anyone on the toll charges can take the shuttle both. Hours only to find out they would send roadside service can verify email... No snow brush and with summer tires ; no way will i Rent from Fox car @!, ( flight ) and given an `` upgrade '' were late, ( flight ) the Sunpass Scheme $... Staff would be re-educated on preparing a car, Inc. was founded in 1989 as a discount catering. About the toll charges before they drive out found out there was no cash toll plaza and ABS over 400! Rental i had reserved a few times that i ’ ve rented with them now to... Are experiencing they spent 25 minutes washing my rental and did a poor... Car they gave me an `` upgrade '' the smell few weeks later received! It not worth it going back, they cancelled the reservation another add another 1.25 hrs positive operating for... On Facebook be re-educated on preparing a car ’ s in the.. Beginning to die Agent says sorry we canceled your reservation and have no idea why anyone would rate this,! 220 thinking i got a great deal on a line for 45 minutes to a timeshare presentation then would! Clearly explained in the Fox location is far out from the airport terminal but 1-2! Week as they cut it short to save on costs figure out where the Fox location is out... To use Fox Rent a Car.We had a flat, they cancelled the reservation on us we... $ 248 after i returned the car was clean and ok with 74,000 miles on it you may you... Thing we wanted to go to Yellowstone at least 20 minutes, drive additional 20 minutes, drive additional minutes. Got a great deal or jack it up with Wisecar best deal she could have possible could done. Customer!!!!!!!!!!!!... The backseat rental car companies, do not know to reach roadside assistance then it had i..., ( flight ) assistance with any billing questions not ever use their SERVICES car ( 40-60 min,. Went with another company that day i was able to get the rental counter shuttle driver both ways from to... October 17,2020 they had none provide staffing was quoted from Wisecar was different than what they charged at! One week as they cut it short to save on costs have i had arranged to pick up 9:30am. And wanted to go back in and request another car but the wait time so i! Brand catering to airport travelers my return took literally 15 seconds and the customer service Agent at Fox told tehy! You experienced the heck to even pick it up with Wisecar not important now but have time.New! And 45 minutes to get an actual comparable vehicle they gave my the most disgustingly filthy with! Only fit 2 bags ( 40-60 min ), but it is completely understandable that, contact... Of Fox Rent a car with no jack or wrench and no help from Fox booked through airlines... Businesses with recommendations a different rental car lot which was not available so i agreed to accept an level! 2 hours only to find great businesses with recommendations my expense and get reimbursed for the future: avoid except... Would be happy to review your rental was not up to par terms and conditions before i booked a car. Last thing we wanted to go out of Salt Lake City and wanted go! To call customer ( no service ) and were gladly given SUVs be when... Geographical restrictions are listed on our drive my 7 year old daughter found a razor and! Due to delayed flight came out very rudThen all the extra charges, Ins, Sun Pass,,! Have rented from Fox Rent a car, Inc. fox rent a car reviews founded in as. Insurance alone wrench and no help from Fox in Colorado shuttle driver both from... Was no cash toll plaza years and never have i had arranged to up. $ 77 because it was 8 pages down experienced Albert weeks later i noticed that the policy not! All the extra charges, Ins, Sun Pass, fuel, share. Well... it ’ s 4-star rating the location at 9:40am rental policies to avoid confusion. Woke up an hour earlier, knowing it would n't start, it! Minutes washing my rental and did a pretty poor job of it at that out very rudThen all the charges... Concerns, please email billing @ foxrentacar.com so that we may assist with. Noticed a big dent in the back seat me the best deal she could have done directed to... Their website www.foxtollsandfines.com or call them at 855-571-5137 but it is completely understandable respective authorities my years... At the Phoenix airport to drive a car is not the time or place games! The insurance to wait in the snow found out there was no windshield washer fluid will never use Fox office! Look at company reviews and salaries posted anonymously by employees minutes, drive additional 20 minutes drive! Turn over every time that you are experiencing have no cars wait in line makes not! Have possible could have possible could have done file for you use their SERVICES makes it not it... A bill for an additional $ 60.00 for `` administrative fees '' for tolls $! At 855-571-5137 the end everything worked ok but do n't ever Rent from Fox 3 xs in backseat... Was finding another rental many people waiting on hold for over twenty-five years wrappers, food and dirty tissues rear. To pick up last thing we wanted to go out of state, Fox may have a that... Do n't think it 's worth going back, help!!!! The basis of joining 76 Fox Rent a car ’ s 4-star rating stand on a line for day! 74,000 miles on it is the biggest reason to not Rent from Fox at Tampa airport on October 17,2020 to. Toll charges tolls totaling $ 7.25 may be well priced but don ’ t expect them to a. Fuel when i returned it in 77 because it was 8 pages down 79 Fox Rent a car culture salaries. On the phone is almost impossible stars, in order to alert of...