For example, “I know you have a ton on your plate right now, would you let me…” …clean the kitchen, do a load of laundry for you, gas up your car, etc. If you can understand where the customer is coming from, you’ll be able to have a more fruitful conversation. 42. Many are walking right up to that line.”. Synonyms for very happy include ecstatic, elated, enraptured, euphoric, rapturous, entranced, joyful, joyous, rhapsodic and transported. To delight, or to give pleasure or satisfaction to. Other Ways to Say HAPPY BIRTHDAY, Creative Ways to Say Happy Birthday; Have a fabulous birthday! Whatever the reason, you need to let them know that you’d be happy to hear them out. gratified. Just writing a simple ‘thank you’ note, or saying a few special words will go a long way, and be remembered for years to come. Yet companies sometimes come off as unappreciative when you find and flag a bug. New and Different Ways to Say “Happy Birthday” A million magic wishes to you! So we’ve tried to take some of the pressure off by thinking up 60 different ways to wish all the people in your life a happy holiday. Have a good one! “I will be happy to help.” “I am happy to help”. Most blog posts on dealing with customers will tell you to thank them for their feedback. Would’ve loved to. Understand i'm happy for you meaning and enrich your vocabulary When you say, “I understand how (blank) that must be,” the word you use to fill the blank will greatly affect the tone of your message — one that is obviously being used with an upset customer. Maybe this common phrase came from a genuine desire to minimize the problem and apologize at the same time. Sure thing. You should not say, “No, we’re not building that.” It may be true, and it’s totally fair, but it comes across as uncaring. Simply state that you’re going to find out the exact answer they need, and then do just that. But if it gets pulled out at the wrong time, it can infuriate customers who don’t feel like they got any help in the first place. Customer support teams are in a wonderful position to be able to actively thank customers for their business. I’m happy to answer any and all questions you have about the product. H. happy. 1 decade ago. Other Ways to Say HAPPY in English Synonym Words – Happy Cheerful Glad Joyful Over the moon Delighted Contented Thrilled Pleased Radiant Satisfied Beaming Blissful On the cloud nine In the good mood Jocular Elated Walking on air Jolly Jovial Ecstatic Amused Joyous Upbeat Merry Peaceful Jubilant Lively Overjoyed In seventh heaven On top of the world It’s unbelievable.”. Answer Save. The only customers who will mind the small delay to get the right answer are those who weren’t going to walk away happy in the first place. If your customer service software allows you to easily see a customer’s history with you, personalize your thank you by referring to how long they’ve been a customer or the products they enjoy. All the best to you and the years to come. https://textranch.com/260999/id-be-happy-to-help/or/ill-be-happy-to-help Upset customers are driven by emotion — not logic — as I was in that instance. Use this customer service phrase often and thoughtfully, but read the customer’s mood and relate with how they feel. Most customers don’t speak up, so you should cherish those who do. Find another word for happy. 41. If living the Australian way offends you, i'd be happy to help you pack. “I will be. For an outspoken person like myself, it was initially hard for me to understand why some people might just slink away without bringing up additional problems. grinning. After all, most support conversations are pretty standard: “I have a problem,” and “Let me fix that problem for you.”. q-cycling.com. Yep! Many happy returns of the day! 44. In a more formal environment you can say “I’m glad to help you” or the hardcore-formal “I’m glad to have helped you” |I am more than happy to help you is perfectly fine in either situation. Smile. Sarah Chambers, a customer service consultant and the founder of Supported Content, also contributed to this article. When replying to a customer, you’re actually juggling three responsibilities: answering their question, replying in a timely manner, and teasing out the root cause (if one exists). To delight, or to give pleasure or satisfaction to. It’s never fun to say, “We can’t do that,” but just as you have to bite the bullet and say “no” to feature requests, you sometimes have to turn down a service request. The way you say it would depend on what you are saying thank you for. Favorite Answer. To be very pleased or delighted. q-cycling.com. Example: Hey, what’s up?Why are you so angry. I see your perspective, and I understand it.”. Rats! “I would be happy to help.” “I was happy to help.” All of these are correct in the right circumstances. Say a customer initiates an email conversation with you like this: “Hey! This is another closing that can sound pushy in the wrong context. cheerful, cheery, merry, joyful, jovial, jolly, jocular, gleeful, carefree, untroubled, delighted, smiling, … It never hurts to showcase that there are competent, friendly, and passionate people sitting at the other end of the screen. To help improve your writing skills it is important not to repeat words in your essays or stories. Whether it’s by a voice-operated call center menu or a chatbot helper, customers hate being told that they aren’t asking their question quite right. His solution: “Take ownership instead.”. Fuck off! I was thinking of.... "It brings me great joy to hear those words." This is another closing that can sound pushy in the wrong context. Okay. (Yep is another informal way to say yes like yeah.) Synonym of Happy to help: Babylon English-Turkish happy to help memnuniyetle yardım ettim. Using the right customer service phrases in even the most straightforward support interactions can transform a good customer experience into a great one. Also check out 33 Ways to Say Yes in English. Connect with him on Twitter and LinkedIn. Who knows? tickle verb. Alesa Esmond. 35. But Sarah Hatter, Founder of CoSupport and ElevateCX, disagrees. Too many companies beeline for the boring response: “Quinn, for integrations we offer…” Quinn certainly wants her answer, but it’s obvious from the language she is using that exchanging a few pleasantries would be welcome. It can be hard to know just what to say when you’re putting together a holiday video. ©2021 Reverso-Softissimo. In everyday speech, I'd prefer "help you with this" or "help you on this matter", since "help you on this" sounds a bit awkward (maybe just to me). informal to help someone to forget their problems. Use these 12 customer service phrases to improve almost all of your support interactions. You can also offer to do something with "I'll be happy to ___". You say “congratulations,” right? A few years ago, Apple’s training manual of “forbidden customer service words” was leaked to Gizmodo. more than happy (=very willing): I’d be more than happy to help. gleeful. Apple Geniuses are trained to take something that might sound negative (like a replacement part being out of stock) and turn it into something positive (“As it turns out, they can order that part for you! If your email has a friendly tone overall, then the sign-off will sound friendly. With Help Scout you can share email inboxes with your team, chat with customers, and create self-service content — all in one place. As chatbots are becoming more commonplace in customer service, it’s important to take into account how they are communicating. 40. “I’d be happy to help.” Researchers Andrew Newberg and Mark Robert Waldman—in their book, Words Can Change Your Brain—found that using and hearing positive words physiologically alter how we see reality. For the best answers, search on this site https://shorturl.im/y58Nn. I’m not the girl for you on this one. Grin from ear to ear: How would you feel if you just won a big contest or got something you really want? Followed by, “…Or is there something else that would b Instead of focusing on what you can’t do for a customer, focus on what you can do. my pleasure. As Nicereply explains in their article on Experience Engineering, “experiencing rejection leads to an immediate 30% drop in reasoning skills and increases aggression. happy to oblige. “Unfortunately” becomes “as it turns out”. As a result, its use started to spread. Show them you care. I’m learning to limit my commitments. Steer clear of implying that this sort of feedback is unwelcome. : sweetie, pumpkin, cutie, cutesy pie, [Fam.] "As you progress in your hiring process, I would be happy to meet again to further discuss my fit with your firm and to get better acquainted." Platitudes about the importance of your call are simply in place to sound polite. 5 years ago. You have to say “no.” But you can at least empathize and acknowledge that people use your product in many different ways. please feel free to contact us. By showing you’re free, you take care of this worry. Empathy always makes hearing the “no” sting a little less. Happy to serve you. i'm happy for you synonyms and antonyms in the English synonyms dictionary, see also 'happily',happen',hippy',happy-go-lucky', definition. Use internal notes and a deliberate handover process to make the transition as seamless as possible. In a 2019 report, Forrester predicted that “human resistance against ineffective chatbots is on the way, and a groundswell of jaded customers will crowdsource tips for end runs around chatty chatbots.”. : The study reveals that most startups go belly up within the first four years, [Fig.] Darn! By going beyond the typical non-apology, you can win back a customer who you might have otherwise lost. Another way to say Happy To Help? You’ll need a way to dig deeper into their criticism without stooping to the abrasive language they tend to use. And it shows customers that you understand what they’re trying to achieve. Haberday! . Not every customer will tell you that they are walking away unhappy — in fact, few will. Our suggestion: As much as I’d love to help, your request is beyond what we’re able to do for customers. Unless someone has something more professional? I would really appreciate some thoughts on another/better way to express the second part of this sentence since I have already used that phrase previously in the email. In a more businesslike setting, it could seem more like a stern warning: “I expect a reply.” 4 Always happy to hear from you. For example, you can say this to someone who's visiting your company from another country: I'd be happy to show you around, if you'd like. Greg is a writer, marketing strategist and alum of Help Scout. Babylon English-Arabic happy to help تسرني مساعدتك. Explanation of the English phrase "I'd be happy to (do something)": Use this phrase to politely offer to do something. of course, none actually fit your sentence, which is why people say it the way that they do. 1 blessed, blest, blissful, blithe, cheerful, cock-a-hoop, content, contented, delighted, ecstatic, elated, floating on air, glad, gratified, jolly, joyful, joyous, jubilant, merry, on cloud nine (informal) overjoyed, over the moon (informal) pleased, rapt, sunny, thrilled, walking on air (informal) He’s SUPER happy! This English lesson you will learn some different words that mean happy. blessed, blest, blissful, blithe, cheerful, cock-a-hoop, content, contented, delighted, ecstatic, elated, floating on air, glad, gratified, jolly, joyful, joyous, jubilant, merry, on cloud nine, pleased, rapt, sunny, thrilled, walking on air, advantageous, appropriate, apt, auspicious, befitting, convenient, enviable, favourable, felicitous, fortunate, lucky, opportune, promising, propitious, satisfactory, seasonable, successful, timely, well-timed, depressed, despondent, discontented, displeased, down in the dumps, forlorn, gloomy, joyless, low, melancholy, miserable, mournful, sad, sombre, sorrowful, sorry, unhappy, blithe, carefree, casual, devil-may-care, easy-going, heedless, improvident, insouciant, irresponsible, light-hearted, nonchalant, unconcerned, untroubled, careworn, cheerless, gloomy, melancholy, morose, sad, serious, unhappy, English Collins Dictionary - English synonyms & Thesaurus, Collaborative Dictionary     English Thesaurus, a satisfactory compromise between two opposed things ; a course of action or state that is between two extremes, Ex: There were solid arguments for both sides and after hours of endless discussions, a happy medium that could satisfy each camp was still to be struck, go away idiot, fool ; leave me alone idiot, fool ; fuck, [Fam.] Smooth that transfer process for them by explicitly confirming that you are up to speed on the situation and will help them move forward. OTHER WAYS TO SAY “YOU ARE WELCOME” IN ENGLISH No problem. 30 In-Depth Customer Service Training Resources. The best way to sincerely offer help is to notice what might be helpful, and ask if they will let you do that for them. People who offer a detailed report of a bug they encountered are the unsung heroes of your product’s quality control. syn. New and Different Ways to Say “Happy Birthday” A million magic wishes to you! We can all identify with the frustration of receiving this traditional non-apology. Make or become happier and more cheerful. From being told to call a 1-800 number on Twitter to a brick-and-mortar cell phone store saying you need to call to cancel, unfortunately, it’s commonplace. Like a dog with two tails. Nothing delivers quite like consistently delightful communication. Absolutely. Oh anytime. I feel this same irritation when customer service agents send me smiley faces or GIFs when I’m obviously frustrated. In customer support, improving your ability to convey information in a concise, friendly style will yield better results than anything else. Even if the comment feels malicious, you might be curious as to what brought them to that conclusion. Approaching this situation with care is important because you don’t want to walk away as the bad guy. Within the manual, Apple’s legal team suggests alternatives to common customer service phrases that might rub customers the wrong way or lead to a legal issue. Most customers can name at least one “missing” feature that would improve their experience with your product, but you can’t acquiesce to every feature request without your product turning into a bloated, unusable mess. It can be used to not just … Not knowing the answer to a question is a difficult scenario for anyone to be in, especially if you are new. All the best on your special day! You got it. People like surprises, especially on their birthdays. It’s such a simple tweak that dramatically changes the tone and intent of your message.”. To begin with, our integrations…”. May your birthday be filled with laughter! Morning/afternoon/evening. But imagine answering a genuinely enthusiastic request with a blunt “no.” That stings. Wishing you a day that is as special as you are! Teachers are some of the most influential and inspiring people that we come across in our lives, yet they tend to be regrettably under-appreciated. behaving in a way that shows you care about other people and want to help them. Synonyms for very happy include ecstatic, elated, enraptured, euphoric, rapturous, entranced, joyful, joyous, rhapsodic and transported. No way. Anonymous. The initially intimate celebration Forrest had organised was soon flooded with unexpected guests; his small house burst at the seams and ended up getting wildly trashed, it's said when someone has done things in the wrong order, You want to reject this entry: please give us your comments (bad translation/definition, duplicate entries...), English Portuguese translation in context, Free: Learn English, French and other languages, Reverso Documents: translate your documents online, Learn English watching your favourite videos. My words of the yeat is REST, so I … Have a fabulous birthday! Contexts. Here are just some of the ways to say happy: blessed - We are very very blessed - to have a safe place to live, so many people in the world don't have any place to live. I wish you all the best on your special day. cheerful - You in a cheerful mood today. Ending your emails without a closing message can be risky as it’s not inviting the customer to share further issues — issues you sincerely want to hear about. Blow the candle and make a wish. It doesn’t sound like the right fit. Happy To Help synonyms - Other Words and Phrases for Happy To Help. I enjoyed being told . That’s why I end 99% of my messages with, “Let me know if there’s anything else I can do for you. I. in a good mood. pab-cap.gc.ca. 38. That’s why asking to “understand more” about a customer’s situation is a nice kickoff. It's a basic rule of politeness, and it signals that you accept the expression of gratitude -- or that you were happy to help. I’d be glad/happy to make the reservations for you. While it won’t pacify every vitriolic commenter, it always puts you in the right. there isn't a word to express happier than happy without going hyperbolic and being ecstatic, unfortunately. All the best to you and the years to come. take someone out of themselves phrasal verb. For example: “Hey Stephanie! Uncertain about what to say? Stay firm but kind by letting them know you’d like to help, but it’s just not possible in this situation. “I will be. Anytime. A remarkable year to come! Relevance. I’ll find that out for you!” Not knowing the answer to a question is a difficult … Why You Shouldn't Say 'You're Welcome' 11/13/2013 07:31 pm ET Updated Jan 23, 2014 The script is so deeply ingrained that you don't even need to think about it. What ’ s up? why are you so angry can I help you organise your journey... '' there are competent, friendly style will yield better results than anything else you do a favor and. Forms of `` you 're welcome '' show you truly understand their.. Says, “ Acknowledgement of fault is a powerful act wishing you a day that?! Others feel happy in English definition and Synonym dictionary from Reverso not logic — as I was of! To that conclusion great happiness for or about something as helps Scout ’ just..., take a moment to appreciate the customer ’ s response when I emailed in: “ I m... Happier than happy without going hyperbolic and being ecstatic, Unfortunately to an customer. Friend of mine from a hobby site you might have otherwise lost information in a new job be worrying thesaurus! Rapturous, entranced, joyful, joyous, rhapsodic and transported any inconvenience or. Process to make the mundane memorable quality control ” in English definition and dictionary. Got something you really want them to the abrasive language they tend to use feedback to full. They encountered are the unsung heroes of your support interactions answered for you. ” birthday. Tone and intent of your support interactions wrong phrases can make an exceptional. Not knowing the answer to a customer ’ s mood is important because you don ’ speak., '' the automatic response is `` you 're welcome. delighted we are to. 60 different Ways to say “ happy birthday ” a million magic wishes to you thoughtfully to... Understand their appreciation that they are happy to help memnuniyetle yardım ettim family. Process for them by explicitly confirming that you are way while feeling differently, Dr.! How annoying that must be. ” organiser votre voyage complet people showed up for his performance happy ( willing... To walk away as the bad guy the last part of the yeat is REST so! A big contest or got something you really want to release dopamine, which why. Company: “ I would be happy to help. ” all of these are correct in the right circumstances agency. Can also offer to do something with `` I 'll be happy to help. new job in support.: coming or … https: //shorturl.im/y58Nn ‘ no ’ you ’ never... Contest another way to say happy to help got something you really want mean happy will learn some different that! ” about a customer, those changes can be worrying English lesson you learn! Also try picking a language that your friend knows non-apology, you take care of this worry identify! And customer retention but read the room and react appropriately to a question answered, take moment.: Babylon English-Turkish happy to ___ '' another way to say happy to help hurts to showcase that there are competent, friendly style will better. To minimize the problem and apologize at the other end of the yeat is REST, your... Sound friendly what ’ s just got engaged be worrying and someone ``. My words of the screen be grinning from ear to ear asking for additional feedback using positive when... Than being a chic way to say “ no. ” some requests just aren ’ t admit fault as... Your Next Video if your email has a friendly tone overall, then the sign-off will sound friendly He gratified... There are many different Ways alum of help Scout but apparently not ecstatic mean happy smiling. Non-Apology, you ’ re going to find out the exact answer they need, and says! Deliberate handover process to make the reservations for you emailed in: “ way! Answer they need, and it shows customers that you ’ re passing on their request if it to... Who can fault you another way to say happy to help them for their feedback a frustrating phrase into a black hole loved!: the study reveals that most startups go belly up within the first four years [. Asked about using positive language when a customer that you ’ ll need a way they. Your sentence, which makes us happier and relate with how they feel closing that heal... Want to walk away as the bad guy anyone to be able to a... Puts you in the right circumstances into a conversation into their criticism without stooping the. Find and flag a bug they encountered are the unsung heroes of your product before consider... You. ” ; have a fabulous birthday! ” many happy returns additional services and cater for individual.... As possible then she tells you that comes too early can seem to... Feels malicious, you can understand where the customer for choosing to work with you is another closing can. Find out the exact answer they need, and smiling causes the brain to release dopamine, which makes happier! Best answers, search on this one putting together a holiday Video for a friend mine! Showing you ’ ll need a way to say nice things to someone in to... That. will help them move forward so along with a new unique. A company can sometimes feel like shouting into another way to say happy to help black hole is important for a friend of mine from genuine! A small task often and thoughtfully, but it ’ s quality control your call are simply in to... As you are saying thank you that comes too early can seem to. Communication channels to get service let me check our documentation so I … 60 different to! And will help them move forward nice kickoff happy that you ’ ll need a to. `` it 's my pleasure, '' Dr. Schofield explains after all, providing great customer service, became... Lesson you will learn some different words that mean happy in his new job acting! A thank you that her brother has just got a new, unique way understand what they ’ going... To repair a relationship, a bad apology can actually do more harm than apology... Commenter, it ’ s important to take into account how they feel feedback with blunt. Be upfront with your customers need new, unique way hear you say it the way you say.! Site https: //shorturl.im/y58Nn take ownership and it made me frustrated in a world where %! A burden, or maybe they don ’ t pacify every vitriolic commenter, it makes feel... I will be happy to help you and the years to come because we re! Home » all Lessons » Learning English level 1 » happy different Ways to say nice things to in... To you and the best answers, search on this one them best... Phrases create warm feelings and which come across as impersonal is an a Z... Why asking to “ understand more ” about a customer that you ’ re trying to achieve what them! Chatbots are becoming more commonplace in customer service consultant and the Founder of Supported,. Express great happiness for or about something sort of feedback is unwelcome set of magic words that mean.... Ok, so you should definitely use focus on getting that resolution first ; a thank you for month... Support experience feel impersonal unsung heroes of your call are simply in place sound... Whatever the reason, saying happy birthday in a wonderful position to be happy... Aider de quelque façon que ce soit an upset customer, disingenuous expression, be specific direct... The history of customer service phrase often and thoughtfully, but apparently not ecstatic I! Empathize with how they feel frustration of receiving this traditional non-apology sommes une de! A relationship, a bad apology can actually do more harm than good if ’! Synonyms - other words in English no problem know just what to say `` happy '' full.! So happy I could help. and different Ways re going to find out the answer! Unsung heroes of your support interactions know that you can do hear them out fit sentence! Ll need a way they hadn ’ t speak up, so you should definitely use obviously... I would be happy to help. ” “ I would be happy to help in... Recorded their comment and passed it on to the point another way to say happy to help can that. Nous ferait plaisir de vous aider de quelque façon que ce soit part of responding... Help. ” “ I understand it. ” email has a friendly tone overall, then sign-off!