Order 512413275. HABITAT FURNITURE. 4 reviews of Habitat Blackwood "I love this shop, it's full of all the things I'd never dream of doing myself hence the interior design service is very helpful. 2 stars given because the 1 frame that did eventually arrive was great. I called expecting some kind of replacement, recompense or even apology but was disappointed on all fronts. Sofas, Furniture & More. Is it possible that your parent company, Sainsbury’s will be willing to print my returns label you sent me if I go to my nearest branch 9 miles away? On tracking my parcel it said the item was not being picked up even though it was packaged appropriately and with the correct label and I would have to contact Habitat. ORIGINAL MESSAGEOrdered six Sintra bowls, of which three arrived smashed to pieces. 512252127 - awful customer service.Hi, this is the third time l have contacted you with reference to order no. It's no wonder this company is barely surviving when they treat their customers like dirt, Weirdly bad communication.So after ordering and receiving a confirmation email, there was no longer any more communication from Habitat from that point on. 2 weeks later 2 packages came with half of each set in. Free Delivery Over £50 On Selected Orders. Awful don’t use this company anymore. There must be stock in some of the shops, the customer services agent showed zero interest in trying to help. I want to return an item to Habitat, which advertises free returns process. Go elsewhere, make sure you have more than a years guarantee which any decent company who believes in their products would provide. x. Please help- I am not being unreasonable. It is made in China mass produced cheap rubbish. This used to be a great company and has fallen so far from that it's a shame. The long delivery time window (12 days) leaves the product more open to damage. As I am not able to print the returns label you emailed to me after I requested a return you are stating in fact that I am not able to return an item and Habitat is in breach of its own terms and conditions. Fabricante de diseño desde 1964, Habitat ofrece más de 1000 referencias de muebles y de sofás para un interior contemporáneo. Over Christmas, one of the wooden legs simply snapped while our five year old daughter sat on it. Habitat sent the wrong item. Worst company I’ve encountered. Eventually, I got in touch via chat which was very easy and was told it was being despatched that very day. Habitat For Humanity was first mentioned on PissedConsumer on Apr 03, 2018 and since then this brand received 10 reviews.. Habitat For Humanity ranks 56 of 256 in Non Profit Organizations category. Many thanks, Benjamin. Contacted customer service, they had me print a label for return and told me to wait 10 days for a refund. © 2021 Trustpilot A/S. That's what holds the whole thing together. Disappointed as I have ordered from Habitat in the past and enjoyed good service but am now put off shopping through them if they are going to use a poor courier service and then not deal with the resulting problems. I have been repeatedly lied to regarding delivery and then have had only half my order turn up with no explanation - they've had my money for three weeks! I therefore can not return the item and can not get a refund?!? If you can’t suggest anywhere how will I ever be able to return my item? Unfortunately I still haven't received by order (ref 512382154) from 15th December. Missing furniture after 3 weeks, poor customer service experience throughout. Never had this experience, and that's why I only give 3 stars. Habitat Housekeeping, Lower Mill Estate Somerford Keynes, Nr Cirencester Gloucestershire. My god what a stupid system this is, via Facebook got a robot that didn't understand any question I posed, I am not on twitter and the phone lines have a 40 minute wait!!! Even the bot on their Facebook messenger is terrible, it keeps sending messages about delivery times and can't understand any reply outside this parameter. If a customer needs to pay to have a returns label printed your returns process is not free as advertised. Many thanks, Benjamin. Subject: Order No. Made with naturally sustainable bamboo fibre, silicone grip and screw-on bamboo sipping lid. The tree is gorgeous though and glad it was in the sale ....not sure I would have paid full price. Choosing this option is a great opportunity to get your colours happening and create the mood you want in your home. Welcome to Habitat Housekeeping We are here to offer an unrivalled housekeeping service and will ensure everything is taken care of so you can enjoy your precious time here at Lower Mill Estate. I wonder for your home have no way of collecting these from stores instead offering only... 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